https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/wrapping-goods-for-return/qaq-p/4817810 <P>Previously I have seen on Ebay a Policy that states to return an item the buyer must take care of the item for it to survive transit.</P><P>I now cant find this policy.</P><P>Has it been removed?</P><P>I had an item back and the buyer had not packed it so it was smashed, yet according to ebay stuffing a little bubble wrap around is adequate packing!</P><P>Had I sent the item so badly packed, and it arrived smashed the buyer and ebay would have been on my case. &nbsp;Yet the buyers are allowed to make NO effort in protecting an item for shipping and still get their money back!</P><P>Has Ebay removed the Policy that the buyer has to take reasonable care to protect the item for transit?</P> Fri, 06 May 2016 16:18:17 GMT retro-recon 2016-05-06T16:18:17Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/wrapping-goods-for-return/qaq-p/4817810 <P>Previously I have seen on Ebay a Policy that states to return an item the buyer must take care of the item for it to survive transit.</P><P>I now cant find this policy.</P><P>Has it been removed?</P><P>I had an item back and the buyer had not packed it so it was smashed, yet according to ebay stuffing a little bubble wrap around is adequate packing!</P><P>Had I sent the item so badly packed, and it arrived smashed the buyer and ebay would have been on my case. &nbsp;Yet the buyers are allowed to make NO effort in protecting an item for shipping and still get their money back!</P><P>Has Ebay removed the Policy that the buyer has to take reasonable care to protect the item for transit?</P> Fri, 06 May 2016 16:18:17 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/wrapping-goods-for-return/qaq-p/4817810 retro-recon 2016-05-06T16:18:17Z