HELP GETTING MONEY BACK AFTER A WRONG FINAL DESCION MADE VIA EBAY?

lottie1-uk — Tue, 26 Apr 2016 02:24:02 GMT

MY SELF AND OTHERS NEED SOME ADVICE PLEASE,? WE HAD BID ON CHANEL SUNGLASSES,OF WHICH I PAID 90 POUNDS,AND OTHERS PAID MORE, ONE PAIR ARRIVED, IN CHEAP NARSTY CASE, WITH MADE IN HONG KONG, WERE NOT CHANEL, GLASSES, AND THE OTHER PAIR NEVER ARRIVED AT ALL, CONTACTED SELLER, AND THEY OFFERED 9 POUND REFUND,I REFUESD THIS, AS PAID IN GOOD FAITH 90 POUNDS FOR CHANEL SUNGLASSES,.. HAD NO FURTHER RESPONSE FROM SELLER, AFTER 9 MESSAGES, UNTIL CONTACTED EBAY SUPPORT, THEN SELLER SAID THERE SEND RETURN LABLES, WEEKS LATER NO RETURN LABLES, SENT, CONTACTED EBAY AGAIN YESTERDAY FOR HELP EXPLAING.. ONLY STILL RECIVED ONE PAIR OF THE FAUX CHANEL SUNGLASSES, NOT TWO PAIRS... 90 POUNDS PAID FOR ONE PAIR OF POUND SHOP FAUX,S... EBAY HAD COPY OF EVERY MESSAGE, STATEING THE PROBLEMS WITH SELLER, AND HAVING NO FURTHER RESPONSE FROM SELLER, EXPAINED ONLY RECIVED ONE FAUX PAIR, EBAY NOW SAYING BOTH PAIRS HAVE TO BE RETURNED TO SELLER, HOW DO YOU RETURN SOME THINK YOU NEVER RECIVED IN THE FRIST PLACE? EBAY HAVE SAID THATS THERE FINAL DESCION, ON THE CASE, NO REFUND OF 90 POUNDS UNTIL SELLER RECIVCED BOTH PAIRS BACK,, EBAY HAVE NOT CHECKED THAT THE SUN GLASSES ARE FAUX,S AND HAVENT ASKED SELLER FOR PROOF OF POSTAGE TO MY ADDRESS, FROM THE SELLER... FOR THESE GLASSES AM HONEST PERSON AND FEEL LET DOWN BY EBAY, THERE ARE OTHERS WHOM HAVE BID ON THESE FAUX SUNGLASSES AND LOST THERE MONEY, THIS SELLER HAS GOT AWAY WITH SELLING FAUX, AND SAYING THERE GOODS HAVE BEEN SENT WHEN THEY HAVENT, AND EBAY HAVENT CHECKED THIS OUT, BEFORE MAKING THERE FINAL DESCION.. THATS FEW GOOD HUNDREND POUNDS LOST BUY, HONEST PEPOLE BIDDING ON FAUX,S AND BEING TOLD BY EBAY, TO SEND GOODS BACK WE HONSTLY HAVENT RECIVED THEM, IS THERE ANY ADVICE ANYONE CAN HELP WITH PLEASE AS I FEEL ITS TOTALLY WRONG BY EBAY TO MAKE A FINAL DESCION OF THIS CASE AND WE LOST OUR MONEY NO REFUND WHAT EBAY OFFER THERE POLICY TO HELP GET OUR MONEY BACK, WE CANT EVEN CONTACT EBAY ON THIS CASE, NOW FOR SOME REASON,? ITS VERY HURTFUL THAT A SELLER GETS AWAY WITH SELLING FAUXS AND SAYING GOODS HAVE BEEN SENT WHEN THEY HAVENT AND BEEN A VERY DISSHONEST SELLER, AND EBAY HAVE NOT ASKED THE SELLER FOR TRACKING PROOF, CAN ANYONE KINDLY HELP PLEASE WITH ADVICE, IF THERES ANY THINK WE CAN DO NEXT, TO TRY AND GET OUR MONEY BACK AS ITS LOT OF MONEY TO LOSE, NOT JUST MINE FOR OTHERS TOO, VERY STRESSFULL NOT KNOWING WHAT TO DO, THANKYOU,

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HELP GETTING MONEY BACK AFTER A WRONG FINAL DESCION MADE VIA EBAY?