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mehmas-37 — Wed, 28 Jul 2021 16:20:29 GMT

Hello I ordered a Air Force crease protectors and it's been a week and I still haven't got it I didn't even get email whether it came or not it's unbelievable I'm furious with this

Re: Order

thedemon2014 — Wed, 28 Jul 2021 16:26:09 GMT

Have you explored the tools that eBay and PayPal give you?

https://resolutioncentre.eBay.co.uk/

https://www.paypal.com/uk/smarthelp/home

Those almost always result in a full refund if you use them properly and follow the instructions to the letter.

It is important to use the tools in the order I have given, eBay first, then if that fails, PayPal.

If you open a PayPal case and it fails for whatever reason you cannot open an eBay case.

Re: Order

red_magpie — Wed, 28 Jul 2021 16:52:32 GMT

What counts isn't how long they take to arrive, it's what the latest estimated delivery date was.

The first thing you need to do is to check this in the listing. If they're now overdue, you can if you want open a case under eBay's money back guarantee, although it's probably a bit early. Delivery dates are only estimated on eBay, not guaranteed.

EBay doesn't require sellers to send you an email to say that they've been delivered. You will know this for yourself! If overdue, you can proceed as above.