Question Can I cancel an accepted return as a buyer? in Member To Member Support DO NOT DELETE

Can I cancel an accepted return as a buyer?

mikebass138 — Wed, 28 Jul 2021 13:52:07 GMT

I mistakenly thought I'd been sent the wrong replacement iPhone screen and requested to return the item.

I later stupidly realised that it is in fact the correct screen (it's been a while since I last had to do a screen replacement and thought it had the wrong connectors) but before I could cancel the request the seller had accepted the return and sent a return label.

Is it possible to cancel the return despite the seller already agreeing to it?

Re: Can I cancel an accepted return as a buyer?

**peaseblossom** — Wed, 28 Jul 2021 14:05:45 GMT

Try via My eBay > Messages, click on the return message from ebay and then click on the blue "See return details" tab. Near the top right of the next page, below the blue "Reply to seller" tab you should see - "If you no longer want to return this item, you can close this return".

If that is not possible if you don't return the item the case will eventually expire. The seller will not be charged for the unused label.