https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Refund-not-completed/qaq-p/7035053 <P>My seller has only refunded me for 1 item even though it was 2 items that didn't arrive, the ebay resolution page says I've been refunded and the case is closed.</P><P>How do I open another case on the same item to get the other half of my money back ?</P><P>&nbsp;</P><P>Thanks in advance</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 27 Jul 2021 23:51:09 GMT ian8210 2021-07-27T23:51:09Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Refund-not-completed/qaq-p/7035053 <P>My seller has only refunded me for 1 item even though it was 2 items that didn't arrive, the ebay resolution page says I've been refunded and the case is closed.</P><P>How do I open another case on the same item to get the other half of my money back ?</P><P>&nbsp;</P><P>Thanks in advance</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 27 Jul 2021 23:51:09 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Refund-not-completed/qaq-p/7035053 ian8210 2021-07-27T23:51:09Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Refund-not-completed/qaa-p/7035063#M1295696 <P>You can only open another Case if the 2nd Item has a different Item Number.</P> Wed, 28 Jul 2021 00:59:05 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Refund-not-completed/qaa-p/7035063#M1295696 ruby*tuesday 2021-07-28T00:59:05Z