Return after case was stupidly closed by me…

stevenandnic — Tue, 27 Jul 2021 21:45:33 GMT

I bought a camera and lens and whilst the camera was fine, the lens didn't seem to be working as it should. It seemed to be working sort of (a stiff zoom ring).

I opened a case for return and the seller offered a part refund or replacement. I stupidly decided in the end that I would just live with it as it was. and cancelled the case.

now that I've had time to try to use it properly, I really can't live with it. A camera service centre have also said that it is uneconomical to repair and declared it as faulty.

Stupid me closing the case I know, but surely there should be some route of protection for instances like this? Buyer has not responded to my messages.

Re: Return after case was stupidly closed by me…

arkwebus — Tue, 27 Jul 2021 22:01:31 GMT

There is no reason for the seller to "communicate". It's all done through a case. You get just one case with eBay.

You probably can still open a case through Paypal.

Go to your payment and open a "not as described" case from there. Escalate after 2 days and before 20 days

@stevenandnic

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Return after case was stupidly closed by me…

Re: Return after case was stupidly closed by me…