https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Refund/qaq-p/7034349 <P>The parcel I returned reached the seller weeks ago,had to open a case cos buyer did'nt answer messages about refund,then they eventually said "just saw your message,i was about to refund you but you opened a case so eBay will pay your refund",and still nothing has been said about refunding me and trying to get in touch is impossible when I don't use a phone,it's automated **bleep**.looks like trading standards will have to step in,this is illegal surely!</P> Tue, 27 Jul 2021 11:15:09 GMT keig_2014 2021-07-27T11:15:09Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Refund/qaq-p/7034349 <P>The parcel I returned reached the seller weeks ago,had to open a case cos buyer did'nt answer messages about refund,then they eventually said "just saw your message,i was about to refund you but you opened a case so eBay will pay your refund",and still nothing has been said about refunding me and trying to get in touch is impossible when I don't use a phone,it's automated **bleep**.looks like trading standards will have to step in,this is illegal surely!</P> Tue, 27 Jul 2021 11:15:09 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Refund/qaq-p/7034349 keig_2014 2021-07-27T11:15:09Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Refund/qaa-p/7034365#M1295340 <P>Escalate case to ebay, they will sort refund, ignore seller.</P> Tue, 27 Jul 2021 11:24:21 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Refund/qaa-p/7034365#M1295340 tobiasd4 2021-07-27T11:24:21Z