https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/How-long-does-it-take-for-a-reply-about-a-counterfeit-item/qaq-p/7034028 <P>So two weeks ago I picked up a parcel and found that it was a counterfeit item (there were several tells) and immediately logged it with eBay. I got a message on the screen straight after saying that my report had been sent, but I've heard nothing since.</P><P>&nbsp;</P><P>&nbsp;I'm reluctant to start a refund process as I do not want anyone else to be duped by the seller. I would rather destroy the item than someone waste their money.</P> Tue, 27 Jul 2021 03:53:48 GMT mesha645 2021-07-27T03:53:48Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/How-long-does-it-take-for-a-reply-about-a-counterfeit-item/qaq-p/7034028 <P>So two weeks ago I picked up a parcel and found that it was a counterfeit item (there were several tells) and immediately logged it with eBay. I got a message on the screen straight after saying that my report had been sent, but I've heard nothing since.</P><P>&nbsp;</P><P>&nbsp;I'm reluctant to start a refund process as I do not want anyone else to be duped by the seller. I would rather destroy the item than someone waste their money.</P> Tue, 27 Jul 2021 03:53:48 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/How-long-does-it-take-for-a-reply-about-a-counterfeit-item/qaq-p/7034028 mesha645 2021-07-27T03:53:48Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/How-long-does-it-take-for-a-reply-about-a-counterfeit-item/qaa-p/7034030#M1295186 <P>That's entirely up to you. You either open an "Item Not As Described" Case with Ebay and Return for a Full Refund or just BIN It.&nbsp; You won't Receive any Reply from Ebay. They offer the 30 day Money Back Guarantee is up to you to use it.</P> Tue, 27 Jul 2021 04:38:22 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/How-long-does-it-take-for-a-reply-about-a-counterfeit-item/qaa-p/7034030#M1295186 ruby*tuesday 2021-07-27T04:38:22Z