Question Missing item in Member To Member Support DO NOT DELETE

Missing item

nazmi-uk2015 — Thu, 22 Jul 2021 13:56:31 GMT

I've tried to request ebay for help on an item that didn't arrive, the seller dissappeared and my item didn't come. Frankly, I believe I have been scammed and ebay has done nothing to help and the articles available online didn't help since it always required for the seller to respond to my request.

Re: Missing item

redwick1 — Thu, 22 Jul 2021 14:02:17 GMT

You open the not recieved dispute and if the seller does not respond then you escalate to ebay after a full 3 days

Did you do that

How long ago was it?

Re: Missing item

ruby*tuesday — Thu, 22 Jul 2021 14:03:44 GMT

If you Paid through PayPal you have 180 days Buyer Protection. Log in and find Resolve a problem down the left hand side. Open a Case for Item Not Received. Add in the Notes that Ebay have Removed the Seller. Escalate the Case after 2 days but before 20 days.

Re: Missing item

nazmi-uk2015 — Mon, 26 Jul 2021 13:46:01 GMT

Thank you so much! PayPal is helping me resolve this.