Tracking item

tigr2453 — Tue, 20 Jul 2021 14:04:49 GMT

Hiya

I ordered some shoes last Wednesday and they said they'd be here on the Saturday but very shortly the estimate due day changed to the 21st. I was given a tracking code on the 19th with them saying it was through yodel. When searching the tracking code up it says there isn't an item available under that code?! What should I do

Re: Tracking item

redwick1 — Tue, 20 Jul 2021 14:11:10 GMT

What is the latest estimated day of delivery on the listing

You check on the item in your purchase history as if you are checking the sellers site the date of delivery will be if you bought today

If you have not recieved your item and it is past the latest estimated day of delivery on the item description

then you can open a not recieved dispute one day after the latest estimated day of delivery on the listing.

You can do that at the bottom of the page under Resolution Centre

Escalate it too ebay after 3 full days

https://www.ebay.co.uk/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210

You have 30 days from the latest estimated day of delivery on the item description to open a dispute

Question Tracking item in Member To Member Support DO NOT DELETE

Tracking item

Re: Tracking item