Question Refund for a buyer in Member To Member Support DO NOT DELETE

Refund for a buyer

Anonymous — Tue, 20 Jul 2021 10:20:06 GMT

Hi, I'm not getting along too well with the new layout for e-bay. E-bay have not taken an item off the selling list that I have already sold and been paid for. So, I need to refund the second buyer who thought this was available and paid. Can someone help me go through the steps to refund the buyer including postage. Thanks.

Re: Refund for a buyer

**peaseblossom** — Tue, 20 Jul 2021 10:51:03 GMT

On My eBay click on the little arrow, far right of the item on your sold list > Cancel order. When that completes the refund is issued automatically.

Re: Refund for a buyer

Anonymous — Tue, 20 Jul 2021 12:47:49 GMT

Thank you, that's great.