How do I report non payers and time-wasters?

darrens5945 — Fri, 16 Jul 2021 09:37:18 GMT

It's time ebay made so-called 'buyers' pay an instant deposit on items when they click buy now or an offer is accepted. I've had 3 now on 1 car for sale! They say ''oh sorry I meant to click offer'' or ''oh I didn't realise where you where'' despite it clearly saying location in ad. They never ask any questions first, just click to buy. The item falls from sale. I lose all the watchers and have to spend time relisting. Total timewasters need to be dealt with. It's ruining ebay's genuine and honest members.

Re: How do I report non payers and time-wasters?

fargvs — Fri, 16 Jul 2021 09:59:51 GMT

No need to chase up non payers anymore !! ... Negative Feedback is not allowed nor was it ever effective !. >

Instead see the eBay Auto opened and actioned > Unpaid/Cancel < case process which can be closed 5 days later to recover the FVF selling fees due and Non payers are given a non payment defect/strike = 'After 5 calendar days, sellers can cancel the transaction using the 'Buyer hasn't paid' reason in Seller Hub'.'

Sellers can also set their Preferences to handle cases manually >

https://www.ebay.co.uk/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=

https://sellercentre.ebay.co.uk/news/2021-march/order-cancellation

https://resolutioncentre.ebay.co.uk/

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How do I report non payers and time-wasters?

Re: How do I report non payers and time-wasters?