https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Ebay-help-pages-totally-confusing/qaq-p/7016855 <P>I wanted some advice after someone who bought an item off me in an ebay auction decided an hour after i posted it that he wanted to cancel, i sent him an email telling him that it has already cost me £10 to post and he should pay it if he sends it back, he sent a snotty email back which led me to believe he would just damage the item and send it back anyway, so i wanted to contact and talk to someone from ebay, i clicked on the large contact us button on the bottom of the help screen only to be meet by more confusing options, so in my confusion i clicked on the selling button, then more options came up and&nbsp; so i clicked on a photo of the item itself he had bought, then i clicked on something else which i am pretty sure did not say cancel the order , and i was shocked when it came up on screen that i had successfully cancelled the order, where was the prompt to ask was i sure i wanted to do it ?, at least if something like that came up i would have realised i did something wrong and not proceeded,&nbsp; so thanks ebay, i have lost not only £10 in postage costs, but i could potentially lose an item that was sold for £75.00 that was cancelled by an idiot who changed his mind about it&nbsp; and has had a refund by default.</P> Fri, 09 Jul 2021 12:55:56 GMT 0197jedmaxx 2021-07-09T12:55:56Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Ebay-help-pages-totally-confusing/qaq-p/7016855 <P>I wanted some advice after someone who bought an item off me in an ebay auction decided an hour after i posted it that he wanted to cancel, i sent him an email telling him that it has already cost me £10 to post and he should pay it if he sends it back, he sent a snotty email back which led me to believe he would just damage the item and send it back anyway, so i wanted to contact and talk to someone from ebay, i clicked on the large contact us button on the bottom of the help screen only to be meet by more confusing options, so in my confusion i clicked on the selling button, then more options came up and&nbsp; so i clicked on a photo of the item itself he had bought, then i clicked on something else which i am pretty sure did not say cancel the order , and i was shocked when it came up on screen that i had successfully cancelled the order, where was the prompt to ask was i sure i wanted to do it ?, at least if something like that came up i would have realised i did something wrong and not proceeded,&nbsp; so thanks ebay, i have lost not only £10 in postage costs, but i could potentially lose an item that was sold for £75.00 that was cancelled by an idiot who changed his mind about it&nbsp; and has had a refund by default.</P> Fri, 09 Jul 2021 12:55:56 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Ebay-help-pages-totally-confusing/qaq-p/7016855 0197jedmaxx 2021-07-09T12:55:56Z