https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Please-someone-help-How-does-anybody-get-help-on-ebay/qaq-p/7013044 <P>Bought an item before Christmas and it broke though no fault of my own.&nbsp; The buyer asked me to return it and they sent DPD to pick it up.&nbsp; They said in the messages that they would refund my money.&nbsp; They of course haven't and now I've no way to contact ebay to ask their advice.&nbsp; I'm not given the option anymore to return the item under 'my purchases', nor do I have the option to start a dispute and worst of all I simply can't contact ANYONE on ebay to ask what I should to to get my money back.&nbsp; The was a years guarantee on the item.</P> Mon, 05 Jul 2021 17:28:54 GMT leon1225 2021-07-05T17:28:54Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Please-someone-help-How-does-anybody-get-help-on-ebay/qaq-p/7013044 <P>Bought an item before Christmas and it broke though no fault of my own.&nbsp; The buyer asked me to return it and they sent DPD to pick it up.&nbsp; They said in the messages that they would refund my money.&nbsp; They of course haven't and now I've no way to contact ebay to ask their advice.&nbsp; I'm not given the option anymore to return the item under 'my purchases', nor do I have the option to start a dispute and worst of all I simply can't contact ANYONE on ebay to ask what I should to to get my money back.&nbsp; The was a years guarantee on the item.</P> Mon, 05 Jul 2021 17:28:54 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Please-someone-help-How-does-anybody-get-help-on-ebay/qaq-p/7013044 leon1225 2021-07-05T17:28:54Z