Question eBay returns in Member To Member Support DO NOT DELETE

eBay returns

lululo86 — Fri, 18 Jun 2021 07:12:03 GMT

Hi all,

In the last week, I have received 2 eBay returns however I did not sell these items.

Also, the items are from the same seller.

I know there is some sort of scam going on but how did I stop this seller using my address?

Thanks

Re: eBay returns

john1297576 — Fri, 18 Jun 2021 07:58:27 GMT

This seems to be becoming a habit, and all I can suggest is that you report to ebay using Help & Contact.

I can't understand exactly what the scam is but I assume it is to avoid making refunds, but we don't see the other side of it, by that I mean complaints from buyers who have not got a refund.

I can only assume that the buyers are foolish enough not to go through the Ebay Money Back Guarantee, and post at their own expense to an address supplied by the seller.

Are the packages addressed to you by name? Can you not refuse to accept them? Can you mark as Not Known at this address and put back in the post?

Re: eBay returns

lululo86 — Sat, 19 Jun 2021 17:26:30 GMT

Hi, thank you for your reply. Unfortunately, the parcels are addressed to me at my home address. I have been looking into this since yesterday and I’m really starting to get worried now. On the business details on the sellers page, it has my name and address. The items they are selling are obviously fake and I’m now wondering if I’ll start getting more and more returns from people who are sending things back in good faith. I have reported the seller to eBay and received an automatic response saying they’re looking into it but I don’t know how long that will take or even if they will do anything about it.