Question Verification in Member To Member Support DO NOT DELETE

Verification

mrporcelain — Thu, 27 May 2021 11:51:59 GMT

Hello. My account was suspended because someone accessed it illegally. Now restored and password changed etc. However, I cannot list anything for sale because Ebay says my telephone number is not on their system. I have followed their instructions, but on my account personal information pages I cannot see anywhere to insert / add a telephone number. There's spaces for all other info such as user name, address, DOB etc, but NOT telephone number. It is driving me mad! Please advise. Thank you.

Re: Verification

tressygirl — Thu, 27 May 2021 12:00:08 GMT

It's quite well hidden.

In Personal Information find your address and phone details are directly beneath this.

Use a desktop browser, and not an app to mange the edit.

Re: Verification

mrporcelain — Thu, 27 May 2021 15:11:24 GMT

My phone number is already underneath my address on the "Primary address" delivery section. But there really is nowhere on the "personal" page for a telephone number.

Re: Verification

mrporcelain — Thu, 27 May 2021 15:12:53 GMT

Thank you tressygirl, but I cannot see anywhere asking for my phone number.