https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/unreadable-title/qaq-p/6957027 Wed, 12 May 2021 21:35:37 GMT pizzzas123 2021-05-12T21:35:37Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/unreadable-title/qaq-p/6957027 Wed, 12 May 2021 21:35:37 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/unreadable-title/qaq-p/6957027 pizzzas123 2021-05-12T21:35:37Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/unreadable-title/qaa-p/6957031#M1258262 <P>How have you offered a partial refund? If she agrees how are you going to pay it, as once a case is open, the money is frozen and it is a full refund or nothing, you cannot make a partial refund, unless you have used a completely different procedure.</P> <P>&nbsp;</P> <P>Buyer is far more likely to escalate to ebay to get a full refund, you will then get a Defect, ebay will refund at your expense, they will probably not even have to return the item, AND you will not get the selling fee refunded.</P> Wed, 12 May 2021 21:09:25 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/unreadable-title/qaa-p/6957031#M1258262 john1297576 2021-05-12T21:09:25Z