Question seller will not close a request in Member To Member Support DO NOT DELETE https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/seller-will-not-close-a-request/qaq-p/6949775 <P>Hi a buyer contacted me ( opened a request ) asking have i sent an item and said if i didnt&nbsp; give the answer straight away they will ask for a refund, so i simply gave them the tracking number which showed as signed for and delivered, they responded that they hadnt received, i kindly pointed out that isnt my problem and its up to therm to chase as i have covered my end, of course paypal/ebay took the funds off me in the meantime!. the buyer seems to not want to to close the request down so i am left in limbo and&nbsp; there doesnt seem to be any timescale on the request it just says awaiting buyer response? any ideas?</P> Thu, 06 May 2021 10:15:29 GMT steve068steve 2021-05-06T10:15:29Z seller will not close a request https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/seller-will-not-close-a-request/qaq-p/6949775 <P>Hi a buyer contacted me ( opened a request ) asking have i sent an item and said if i didnt&nbsp; give the answer straight away they will ask for a refund, so i simply gave them the tracking number which showed as signed for and delivered, they responded that they hadnt received, i kindly pointed out that isnt my problem and its up to therm to chase as i have covered my end, of course paypal/ebay took the funds off me in the meantime!. the buyer seems to not want to to close the request down so i am left in limbo and&nbsp; there doesnt seem to be any timescale on the request it just says awaiting buyer response? any ideas?</P> Thu, 06 May 2021 10:15:29 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/seller-will-not-close-a-request/qaq-p/6949775 steve068steve 2021-05-06T10:15:29Z Re: seller will not close a request https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/seller-will-not-close-a-request/qaa-p/6949848#M1255075 <P>although your funds are on hold, once the buyer escalates the case to eBay they will see by the tracking you gave that the item has been delivered and they will close the case in your favour and release the funds.</P> Thu, 06 May 2021 11:20:10 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/seller-will-not-close-a-request/qaa-p/6949848#M1255075 plpmr 2021-05-06T11:20:10Z