https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Box/qaq-p/6938797 <P>Bought a games console damaged box seller dragging heels from china&nbsp;</P> Tue, 27 Apr 2021 09:08:03 GMT sklf9159 2021-04-27T09:08:03Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Box/qaq-p/6938797 <P>Bought a games console damaged box seller dragging heels from china&nbsp;</P> Tue, 27 Apr 2021 09:08:03 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Box/qaq-p/6938797 sklf9159 2021-04-27T09:08:03Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Box/qaa-p/6938810#M1250401 <P>Have you opened a not as described dispute at the bottom of the page under Resolution Centre.</P> <P>Escalate it&nbsp;after a full 3 days of opening the dispute.</P> <P>The seller needs to send a pre paid label for the return.</P> <P>A seller from China would be unable to do that and you may have to pay the return yourself</P> <P>You could phone ebay and see what they say as sometimes they just refund straight away. Under Help and contact on your my ebay or Seller help on the seller hub and scroll down for contact details</P> <P>&nbsp;</P> <P>Make sure it goes back tracked and that the tracking is in the dispute.</P> <P>You have 30 days from the day of delivery to open a dispute in ebay</P> <P>&nbsp;</P> Tue, 27 Apr 2021 09:19:31 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Box/qaa-p/6938810#M1250401 redwick1 2021-04-27T09:19:31Z