https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/help-please/qaq-p/6933485 <P>Hi,</P><P>Purchased a subframe for my car after giving the company my car reg number, also checking the part on ebay. It said it would fit my car! The thing aarrived and my mechanic said it didn't fit and was clearly the wrong one.&nbsp;</P><P>Been in touch with the seller and they claim I am making up a story and ebay will be watching me.&nbsp;</P><P>&nbsp;</P><P>Basically they order the part of another company who also send it. We want to send it back and think the seller should pay the return as the mistakeis on their part.&nbsp;</P><P>This is how it works, isnt it?</P><P>&nbsp;</P><P>Thank you</P> Tue, 20 Apr 2021 18:22:34 GMT rorog.sa.j3oyhkv 2021-04-20T18:22:34Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/help-please/qaq-p/6933485 <P>Hi,</P><P>Purchased a subframe for my car after giving the company my car reg number, also checking the part on ebay. It said it would fit my car! The thing aarrived and my mechanic said it didn't fit and was clearly the wrong one.&nbsp;</P><P>Been in touch with the seller and they claim I am making up a story and ebay will be watching me.&nbsp;</P><P>&nbsp;</P><P>Basically they order the part of another company who also send it. We want to send it back and think the seller should pay the return as the mistakeis on their part.&nbsp;</P><P>This is how it works, isnt it?</P><P>&nbsp;</P><P>Thank you</P> Tue, 20 Apr 2021 18:22:34 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/help-please/qaq-p/6933485 rorog.sa.j3oyhkv 2021-04-20T18:22:34Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/help-please/qaa-p/6933497#M1247492 <P>If it was their mistake they should pay the cost of return.&nbsp;&nbsp; Select "I received an item that does not match the seller's description" on here:</P> <P><A href="https://resolutioncentre.ebay.co.uk/" target="_blank">https://resolutioncentre.ebay.co.uk/</A></P> <P>and escalate it to eBay after 3 working days.</P> <P>&nbsp;</P> Tue, 20 Apr 2021 18:39:03 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/help-please/qaa-p/6933497#M1247492 **peaseblossom** 2021-04-20T18:39:03Z