https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/post-transaction-case/qaq-p/6906651 <P>How do I navigate around&nbsp;&nbsp;post-transaction case so the seller can issue me my refund of the seller has told me they have tried to refund me but can not because of&nbsp;post-transaction case exist on the order and seller refund can't be triggered</P> Fri, 19 Mar 2021 15:15:36 GMT michaelf2149 2021-03-19T15:15:36Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/post-transaction-case/qaq-p/6906651 <P>How do I navigate around&nbsp;&nbsp;post-transaction case so the seller can issue me my refund of the seller has told me they have tried to refund me but can not because of&nbsp;post-transaction case exist on the order and seller refund can't be triggered</P> Fri, 19 Mar 2021 15:15:36 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/post-transaction-case/qaq-p/6906651 michaelf2149 2021-03-19T15:15:36Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/post-transaction-case/qaa-p/6906666#M1234192 <P>It sounds as if the seller wants you to close the case you have opened.&nbsp; Don't do that as you can't open another if the refund doesn't materialise.&nbsp; The seller either needs to add funds so they can refund, or you escalate to ebay and they will force the refund.&nbsp;&nbsp;</P> Fri, 19 Mar 2021 15:30:21 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/post-transaction-case/qaa-p/6906666#M1234192 papso22 2021-03-19T15:30:21Z