Question Very upset! in Member To Member Support DO NOT DELETE

Very upset!

nictun_4 — Tue, 02 Mar 2021 06:11:47 GMT

Ordered Adidadog Hoodie for my pet Dog from a Seller. When it arrived it was only big enough for the pet Hamster..😭

I'm fed up of ordering and wasting money on wrong size goods from China and Hong Kong.. He was measured correctly. I will buy from Pet's at Home Online Store instead.

Re: Very upset!

redwick1 — Tue, 02 Mar 2021 08:06:20 GMT

It is well known that items from China, Hong Kong are often small sized, not as described, faulty, dangerous so best avoid if possible

Open a not as described dispute at the bottom of the page under Resolution Centr

Escalate it after a full 3 days of opening the dispute.

The seller needs to send a pre paid label for the return.

They wont be able to do that if it has to go back to China

If that is the case then contact ebay and see what they do

If they dont then ebay should when you escalate the dispute.

Make sure it goes back tracked and that the tracking is in the dispute.

You have 30 days from the day of delivery to open a dispute in ebay

If it says UK on the listing then that is where it goes back to not China

Read up on the Ebay money back guarantee

https://www.ebay.co.uk/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210

You are also covered by the paypal money back guarantee if you paid that way.

If you fail on ebay then you open the dispute in paypal and escalate it as soon as you can but within 20 day

Re: Very upset!

nictun_4 — Tue, 02 Mar 2021 20:12:26 GMT

Hi
The item was delivered to my family who live in another country. I'm on
lockdown and so are they. I've had covid and was treated on ICU. I can't go
out I'm Asthmatic.
Thanks for your help. It's sorted between the Seller and myself.
He gave me a full refund.

我不會說所有來自中國的衣服都不適合我。我通常訂購大小8或10.至於電氣專案。我很高興。☺️