Question Resolution center page not loading in Member To Member Support DO NOT DELETE

Resolution center page not loading

fionat3591 — Thu, 25 Feb 2021 11:54:26 GMT

Trying to get on to Resolution Centre when clicking on "I received an item that does not match the seller's description." page is not loading and keep getting "ocs.ebay.co.uk took too long to respond". I have also tried going in to more action drop down but the "ask ebay to step in" option is not there.

I have contacted seller 3 times and got not response, sent photos as well. Help!

Re: Resolution center page not loading

tobiasd4 — Thu, 25 Feb 2021 12:03:53 GMT

This works:

Resolution Centre - eBay

If you still can't use it, clear cache & cookies & make sure browser is up to date.

Re: Resolution center page not loading

fargvs — Thu, 25 Feb 2021 12:23:49 GMT

Try > https://pages.ebay.co.uk/ebay-money-back-guarantee/index.html

There are reports that the UK Resolution Centre problem links have stopped working since Tuesday =

This site can’t be reached.