Question Order Cancelled in Member To Member Support DO NOT DELETE

Order Cancelled

ripayi — Mon, 01 Feb 2021 02:45:35 GMT

Please I need your help, I ordered something yesterday from ebay, the order was confirmed and the due date. But just recieved an email that my order was cancelled and my money was refunded. My problem is I did not cancel the order but it said the buyer cancelled order. What should I do?

Re: Order Cancelled

ruby*tuesday — Mon, 01 Feb 2021 06:18:24 GMT

The Seller gave the Reason for the Cancellation as "Buyer Requested Cancellation" to avoid a Damaging Defect on their Account for a Seller Initiated Cancellation and they would also have received an EBay Final Value Fee Credit.

Report them to Ebay by entering Advanced Search into Help and Contact at the top of the Page. Scroll down to the Phone Link at the bottom of the Page for EBay to Call you back. Tell them that you didn't Request a Cancellation. Live Chat should also be available.

Leave Appropriate Feedback.

Re: Order Cancelled

ripayi — Mon, 01 Feb 2021 07:26:56 GMT

Thank you so much, very helpful. I will do this.