I haven't received the item

uk2014.abdes — Thu, 28 Jan 2021 23:05:30 GMT

I bought a dressing table and I received only the stool...I haven't received the dressing table

Re: I haven't received the item

redwick1 — Thu, 28 Jan 2021 23:39:07 GMT

Go back and read the description carefully

If you bought it as a seperate item then it is not received

If you bought as a set then your item is not as described

Open the correct dispute at the bottom of the page under Resolution Centre.

Escalate it after a full 3 days of opening the dispute.

For not as described the seller needs to send a pre paid label for the return of the item you received

If they dont then ebay should when you escalate the dispute.

Make sure it goes back tracked and that the tracking is in the dispute.

You have 30 days from the day of delivery to open a dispute in ebay

Read up on the Ebay money back guarantee

You are also covered by the paypal money back guarantee if you paid that way

If you fail on ebay then you open the dispute in paypal and escalate it as soon as you can but within 20 day