Question Help with potential scam in Member To Member Support DO NOT DELETE

Help with potential scam

danthehibby — Mon, 11 Jan 2021 19:39:25 GMT

my husband who does not have ebay account -has now twice recieved treturn fake perfumse from buyers looking for refunds.

tried ebay chat and getting no where..really worrying

how do you get help?

really worreid that his name and address is some how being used and as i keep saying he does not even have ebay account - even more worrying that other innoent people are purhcasing in good faith then think my husband not refunding....

i have a call with trading standards in the morning- but want ebay to help sort it

cheers

Andrea

Re: Help with potential scam

redwick1 — Mon, 11 Jan 2021 19:45:31 GMT

Dont panic

We do get reports of this happening

Was the packages adress to your husband by name?.

If your husband has no account how do you knwo the items are from ebay?

It seems some sellers are avoiding refunding by putting anyones address for returns

If it was not his name then you just put on Not at this address and return them to Royal Mail or the courier

To contact ebay go to the top of the page under Help and contact then scroll down to the bottom for Contact Details

it will be Chat with us or Call me back. Use the Call back

Not sure you need to contact Trading Standards

Re: Help with potential scam

john1297576 — Mon, 11 Jan 2021 21:14:18 GMT

I don't see how trading standards will get involved, you have no information on the Transactions and neither ebay or Trading Standards, will investigate with no details.

As far as I can see it is no more than Junk Mail, which should be marked "Return to Sender" or "Not known at this address".