Question Import Charges in Member To Member Support DO NOT DELETE

Import Charges

bikeproglobal — Thu, 07 Jan 2021 18:43:23 GMT

Hi there,

Ebay customer support can't explain the breakdown of the "Import charges" they are charging me for.

Can anyone else perhaps explain what "Import charges" consist of?

Item (1) £22.88

Postage to W14 8NG £11.14

Import charges £9.96

If I were to guess, VAT at 20% is levied on the goods plus the shipping cost. So that makes £6.80 of VAT which I assume is part of the "Import charges".

So my question is what is the remaining £3.16 of Import Charges for?

I'm shocked that Ebay's customer services can't even explain what their charges consist of? Or even make up a simple and convenient answer like "£3.16 is our processing fee"...

Any help would be appreciated.

Thanks.

Re: Import Charges

redwick1 — Thu, 07 Jan 2021 19:08:40 GMT

We are still trying to understand it ourselves

Ebay have to collect the VAt of 20% for the tax man. Probably the same as they do for Australia and other countries

Starting 1 January 2021, eBay is required to collect VAT on certain orders delivered to UK addresses:

Orders up to £135 sent from outside the UK
Orders where the item is located in the UK, but the seller is not a UK seller

You'll see the VAT included in your order total at checkout, and you can view and download a tax invoice from the Order details page in your purchase History

Does your purchase history tell you if you look at Order details as it says

No idea what the extra is for

If you go to the Gov.uk and see if you can see what other customs/ import charges can be made

From other posts there has been no mention of any ebay charge of a proccessing fee.

It seems all to do with the customs excise and Vat

Re: Import Charges

bikeproglobal — Thu, 07 Jan 2021 19:18:25 GMT

Thanks Redwick.

I'd had a look at the HMRC site but figured that Ebay could explain exactly what they are charging me for on behalf of HMRC - you know something like that's 20% VAT + an admin fee...

I haven't yet bought the item. I just thought I'd try and understand this before buying...

20% VAT explains most of the charge I was just wondering what the rest was but clearly this was beyond the pleasant customer service's capabilities.

Regardless I appreciate you taking the time to try and shed some light on the matter.

Happy New Year!

Re: Import Charges

redwick1 — Thu, 07 Jan 2021 20:29:48 GMT

I am sorry we can not be of more help
The changes were a surprise for most of us as much as for any other member.

I don't think ebay are charging a fee.
Could it be an import duty?

Re: Import Charges

bikeproglobal — Thu, 07 Jan 2021 20:40:12 GMT

Simply by answering you've been more help than Ebay!

Yep, it could well be an import duty but rather than us guessing it would be nice if Ebay could say so.

Adios.

P.