https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Returns-pilot-email/qaq-p/6816701 Hi<BR /><BR />I have received this email regarding two recent purchases. Is this genuine or a scam?<BR /><BR />The email has the sellers picture of the item I have purchased as well as the price I paid and other information (which I have not included here)<BR /><BR /><BR />easyreturns@ebay.co.uk<BR /><BR />‘We are pleased to inform you that your purchase is eligible for easy returns (pilot). Easy returns is a process provided by eBay to facilitate the return and refund of eligible item by eligible private buyers for reason that the item does not match the listing description during the pilot period.<BR /><BR />If your item arrives damaged or is not what you are expecting, you are welcome to make a request for an easy return and a full refund (price paid plus original shipping cost) within 10 working days of receiving your item. You will not need to contact the seller and as long as you follow the easy returns process and return the item within 10 days of completing the easy returns request, you will receive a full refund.<BR /><BR />Please note that this invitation to participate in easy returns (pilot) is specific to the transaction referred to in this email. See Easy Returns Terms of Use.’<BR /><BR /><BR /><BR /> Wed, 09 Dec 2020 15:44:37 GMT brytermatt 2020-12-09T15:44:37Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Returns-pilot-email/qaq-p/6816701 Hi<BR /><BR />I have received this email regarding two recent purchases. Is this genuine or a scam?<BR /><BR />The email has the sellers picture of the item I have purchased as well as the price I paid and other information (which I have not included here)<BR /><BR /><BR />easyreturns@ebay.co.uk<BR /><BR />‘We are pleased to inform you that your purchase is eligible for easy returns (pilot). Easy returns is a process provided by eBay to facilitate the return and refund of eligible item by eligible private buyers for reason that the item does not match the listing description during the pilot period.<BR /><BR />If your item arrives damaged or is not what you are expecting, you are welcome to make a request for an easy return and a full refund (price paid plus original shipping cost) within 10 working days of receiving your item. You will not need to contact the seller and as long as you follow the easy returns process and return the item within 10 days of completing the easy returns request, you will receive a full refund.<BR /><BR />Please note that this invitation to participate in easy returns (pilot) is specific to the transaction referred to in this email. See Easy Returns Terms of Use.’<BR /><BR /><BR /><BR /> Wed, 09 Dec 2020 15:44:37 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Returns-pilot-email/qaq-p/6816701 brytermatt 2020-12-09T15:44:37Z