Question Buyers not paying in Member To Member Support DO NOT DELETE

Buyers not paying

saffron297blue — Sat, 05 Dec 2020 10:01:19 GMT

What is going on? I have now had four buyers not pay for their stuff. Two of these made an offer which I accepted. I know how to do unpaid item but ive never had this before. They either dont respond to invoice or messages or tell me they have no intention of paying and request cancellation! Getting fed up of it.

Re: Buyers not paying

john1297576 — Sat, 05 Dec 2020 10:17:50 GMT

Just use the unpaidroute apart from getting your selling fee refunded NO FEEDBACK can be left. NEVER cancel, there have been several reports of buyer requesting cancellation then leaving negative feedback.

While it might be removable ebay are pretty hopeless when it comes to logic.

Also you should add each non payer to your Blocked Bidders List ( I do it even if they pay at the last moment as I clearly ask or payment within 2 days) and set your buyer preferences to Block Members with two or more unpaid strikes.

Re: Buyers not paying

pixiesen2012 — Sat, 05 Dec 2020 10:24:31 GMT

a lot of people don't realise that making an offer means they are committed to buying the item if the seller accepts the offer

Re: Buyers not paying

saffron297blue — Sun, 06 Dec 2020 22:21:01 GMT

Maybe but ive made offers and it is a two part are you sure? thing. Why make an offer if you dont want to buy something?The other two just bid on an item then won but then refused to pay. Ive never had that happen to me till recently, and bingo its just happened again.

Re: Buyers not paying

saffron297blue — Sat, 12 Dec 2020 19:18:29 GMT

Thankyou. I have done just this. The difficulty is when they request cancellation and it didnt give an option of unpaid, This happened on one of them and yes they did leave nasty feedback which ebay then removed but I had to contact ebay to get my fees back