Question Getting paid with paypal in Member To Member Support DO NOT DELETE

Getting paid with paypal

gameli-40 — Sat, 24 Oct 2020 15:08:50 GMT

INTENDED TO BUY, NOT PAID, NO REPLY

A buyer has won my Item 383528556480 but he hasn't paid yet. I do not want to be messed around by my customers and would like his £18 removed from his bank account if he doesn't pay in the next few days, this be a good option because he has willing offers

I do not want to take action until a few days which within, money should be withdraw from his account if he thinks he can get away unpaying. clear evidence shows in the past 2 days before i accepted his offer, he made several offers showing his intent of buying and clear interest.

Re: Getting paid with paypal

pixiesen2012 — Sat, 24 Oct 2020 12:09:17 GMT

oh dear,

you have no idea how ebay works

ebay can't take the money from the buyer like that

a buyer has 48 hours in which to pay,

if they don't pay in that time the seller can open a non payment case after 48 hours

the buyer is then given another 4 days in which to pay,

if they still don't pay the seller closes the case, gets their final value fee refunded and can relist the item

how long ago did they make the offer and how long did it take you to accept it?

Re: Getting paid with paypal

gameli-40 — Sat, 24 Oct 2020 12:17:27 GMT

The buyer sent one on the 21st and the 22nd and I accepted it on the 23rd no reply from him, no pay

Re: Getting paid with paypal

plum993 — Sat, 24 Oct 2020 12:26:51 GMT

You don't appear to have sold anything,so has the item been removed by ebay,if yes,then thats one reason the buyer hasnt paid.

You need to address your listings and remove your email address,and you can not list digitally delivered items,so best you read uo on ebays listing policies and prohibited items etc here,https://www.ebay.co.uk/help/policies/listing-policies/listing-policies?id=4213

@gameli-40

Re: Getting paid with paypal

papso22 — Sat, 24 Oct 2020 12:36:14 GMT

Did you have best offer on the listing because it should be showing as sold if you did.

Re: Getting paid with paypal

gameli-40 — Sat, 24 Oct 2020 12:41:13 GMT

Waiting for Payment
Buyer hasn't paid yet
We've reminded the buyer to pay, but you can also contact them directly.
Waiting for payment

I had offers active, and I accepted the buyers offer so I'm guessing its listed as "best offer". It's not listed anymore because he's meant to pay, though he hasn't

Re: Getting paid with paypal

john1297576 — Sat, 24 Oct 2020 12:50:36 GMT

That item does not exist, so no surprise that you haven't been paid.

It is time you found out how ebay works and what you do to resolve problems. Taking money from a members bank account without authority is called stealing.

Re: Getting paid with paypal

redwick1 — Sat, 24 Oct 2020 12:51:07 GMT

I cant see anything you have sold

I expect it has been removed as you say This is a digital purchase you will not receive anything through the post

Probably a prohibited item

See the link to electronically delivered goods

https://www.ebay.co.uk/help/policies/prohibited-restricted-items/digitally-delivered-goods-policy?id=4289

If it is still on ebay

If you have a non payer you open a non payment dispute at the bottom of the page under Resolution Centre.

You can open one after 2 days and close after another 4 days.

You get your final value fees back the non payer gets a strike and neither of you can leave feedback.

If you dont do this then ebay do not know you did not get paid and you have to pay the fees.

You have 32 days to open a dispute

Re: Getting paid with paypal

gameli-40 — Sat, 24 Oct 2020 12:59:06 GMT

It exists, you wont be able to find it since its technically sold, the buyer just hasn't paid

Re: Getting paid with paypal

redwick1 — Sat, 24 Oct 2020 13:03:24 GMT

We can see what you have for sale what you have sold and what items have completed without being sold.
I can not see a sold item

Re: Getting paid with paypal

papso22 — Sat, 24 Oct 2020 13:04:28 GMT

We can see your sold listings, if there were any. Does it exist in the sold section of your selling account? If not, then the offer didn't go through the proper process and that is why the buyer can't pay.

Re: Getting paid with paypal

papso22 — Sat, 24 Oct 2020 13:05:42 GMT

Fair enough, do as advised and open an unpaid item case after 2 days and close it 4 days later.

Re: Getting paid with paypal

gameli-40 — Sat, 24 Oct 2020 13:05:52 GMT

Yes its in the sold section I could screenshot if necessary

Re: Getting paid with paypal

plpmr — Sat, 24 Oct 2020 13:16:27 GMT

this seems to answer it all, from your listing -

This is a digital purchase you will not receive anything through the post

You cannot seller these on eBay and your account could be closed down because you are flouting the rules.

Re: Getting paid with paypal

plum993 — Sat, 24 Oct 2020 13:42:34 GMT

As a new seller make sure you have set up your seller account to receive payments,see here,https://www.ebay.co.uk/help/selling/getting-paid/getting-paid-items-youve-sold?id=4135#:~:text=After%20you've%20sold%20an,payment%20is%20in%20your%20account.

@gameli-40

Re: Getting paid with paypal

pixiesen2012 — Sat, 24 Oct 2020 14:56:47 GMT

you are not showing any sold items, has ebay removed the listing?

Re: Getting paid with paypal

gameli-40 — Sat, 24 Oct 2020 15:11:26 GMT

Electronically delivered items policy says Exceptions to this policy include electronically delivered:

Tickets
Domain names
Digital trading cards
Online gaming virtual items - This is what I'm selling which is allowed clearly shown on their rules

Re: Getting paid with paypal

gameli-40 — Sat, 24 Oct 2020 15:15:16 GMT

yes it wont show its classed as sold because the buyer intended to buy but hasn't paid. My item is under the sold section

Re: Getting paid with paypal

papso22 — Sat, 24 Oct 2020 15:16:20 GMT

Have you read the whole policy? E.g the bits about account status, category to list in, and listing format?

Re: Getting paid with paypal

gameli-40 — Sat, 24 Oct 2020 15:20:40 GMT

Many users on Ebay sell electronically delivered virtual items very similar to what I have been selling. Ebay would have to be take down all of them if that is what you're suggesting? , That's quite unlikely