https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/buyers-email/qaq-p/6694592 <P>i have to make a claim from royal mail because they lost the package . ebay in their wise wisdom hide the buyers email address after 14 days and also block messages asking for this information . royal mail will not let me submit the form without the buyers email address because i have to wait about 5 weeks before i can submit a claim so can no longer see the email .&nbsp;</P><P>on a seperate note does anyone else have a problem contacting buyers via messages on android . i click the reply to buyer or potential buyer and it does not show the reply page , this is very frustrating . as there seems no way to reply unless im on a pc.</P><P>&nbsp;</P><P>ebay policies causing more damage than good&nbsp;</P> Tue, 04 Aug 2020 02:03:33 GMT spiderbox1 2020-08-04T02:03:33Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/buyers-email/qaq-p/6694592 <P>i have to make a claim from royal mail because they lost the package . ebay in their wise wisdom hide the buyers email address after 14 days and also block messages asking for this information . royal mail will not let me submit the form without the buyers email address because i have to wait about 5 weeks before i can submit a claim so can no longer see the email .&nbsp;</P><P>on a seperate note does anyone else have a problem contacting buyers via messages on android . i click the reply to buyer or potential buyer and it does not show the reply page , this is very frustrating . as there seems no way to reply unless im on a pc.</P><P>&nbsp;</P><P>ebay policies causing more damage than good&nbsp;</P> Tue, 04 Aug 2020 02:03:33 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/buyers-email/qaq-p/6694592 spiderbox1 2020-08-04T02:03:33Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/buyers-email/qaa-p/6694606#M1132912 <P>Yes data protection has stopped some details being readily available now.</P> <P>&nbsp;</P> <P>The messaging system can be glitchy especially on the limited functions of the eBay app.&nbsp; If the message is successfully sent,&nbsp; you will see atop your eBay page the instruction......&nbsp; &nbsp; message sent successfully.</P> <P>&nbsp;</P> <P>There seems to be few / no problems using a browser,&nbsp; Chrome and Firefox both eBay friendly,&nbsp; do not use Internet Explorer.</P> Tue, 04 Aug 2020 05:04:50 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/buyers-email/qaa-p/6694606#M1132912 tressygirl 2020-08-04T05:04:50Z