Question return in Member To Member Support DO NOT DELETE

return

lujozo — Wed, 22 Jul 2020 18:18:20 GMT

I've used my own postage to return an item, but my account states that I haven't posted the item, how can I bypass buying eBay postage and put in my tracking information etc?

Re: return

**peaseblossom** — Wed, 22 Jul 2020 18:24:26 GMT

Go to the return request in My eBay - opens in new window or tab.
Select the postage carrier from the dropdown list. If you select 'Other', enter the carrier name.
Enter the tracking number.
Select Mark as sent

Re: return

lujozo — Wed, 22 Jul 2020 18:37:18 GMT

I click on "see returns details" which takes me to select a carrier, there is no drop down option just two radio buttons for royal mail or collectplus. the only other hyperlinks I have are return details & cancel return. RETURN DETAILS just opens a pop up stating return started date etc etc any other ideas?