https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Ebay-Contact-and-Support/qaq-p/6660848 <P>Having used the Ebay/Packlink service as a seller and having paid extra for full insurance, I am now unable to elicit any response from either Ebay Customer Services or Packlink Cusomer Services as my item has gone missing. I have emailed both (support@ebay.uk and Packlink on their website) and have had no response and the Ebay call-back service is not operating.</P><P>The inability to talk to someone helpful rather than sifting through FAQs is something that a lot of companies need to address.</P> Fri, 03 Jul 2020 11:40:58 GMT scottyscouse 2020-07-03T11:40:58Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Ebay-Contact-and-Support/qaq-p/6660848 <P>Having used the Ebay/Packlink service as a seller and having paid extra for full insurance, I am now unable to elicit any response from either Ebay Customer Services or Packlink Cusomer Services as my item has gone missing. I have emailed both (support@ebay.uk and Packlink on their website) and have had no response and the Ebay call-back service is not operating.</P><P>The inability to talk to someone helpful rather than sifting through FAQs is something that a lot of companies need to address.</P> Fri, 03 Jul 2020 11:40:58 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Ebay-Contact-and-Support/qaq-p/6660848 scottyscouse 2020-07-03T11:40:58Z