https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-lost-in-post/qaq-p/6653764 <P>I sold an item on EBay. I posted the item using ebays Packlink with UPS. UPS collected the item two weeks ago, but if I track the item, that's where the tracking stops.</P><P>i phoned UPS but the simply said 'the item is lost, we don't have any further tracking info'. I was then told I needed to contact ebay.</P><P>&nbsp;</P><P>ive tried contacting ebay, but that doesn't seem possible at present.</P><P>&nbsp;</P><P>The UPS package was sent insured. I've refunded the buyer, how do I make my claim to get my insured amount back?</P><P>&nbsp;</P> Sat, 27 Jun 2020 09:45:47 GMT msrotherham 2020-06-27T09:45:47Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-lost-in-post/qaq-p/6653764 <P>I sold an item on EBay. I posted the item using ebays Packlink with UPS. UPS collected the item two weeks ago, but if I track the item, that's where the tracking stops.</P><P>i phoned UPS but the simply said 'the item is lost, we don't have any further tracking info'. I was then told I needed to contact ebay.</P><P>&nbsp;</P><P>ive tried contacting ebay, but that doesn't seem possible at present.</P><P>&nbsp;</P><P>The UPS package was sent insured. I've refunded the buyer, how do I make my claim to get my insured amount back?</P><P>&nbsp;</P> Sat, 27 Jun 2020 09:45:47 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Item-lost-in-post/qaq-p/6653764 msrotherham 2020-06-27T09:45:47Z