Question refund in Member To Member Support DO NOT DELETE

refund

avintagestyleshop — Wed, 17 Jun 2020 20:24:57 GMT

Hello, buyer opened a refund case. In the meantime item arrived. I contacted buyer asking about cancel refund. Ive got answer with confirmation of received item. However, buyer still didnt cancel refund. I believe it might be language barier- buyer is Italian. What can I do in this situation? Thank you in advance.

Regards

Getglobal1

Re: refund

tressygirl — Thu, 18 Jun 2020 04:08:33 GMT

Add the tracking number into the case details, and it will close the case in your favour.

If you mean you have already refunded , and the iterm has turned up now, nothing you can do to enforce them to pay , but you could start with sending them a Paypal invoice for the item, see if they pay that.