Question Why are my reviews not being published?? in Member To Member Support DO NOT DELETE

Why are my reviews not being published??

stephenbuy — Sat, 06 Jun 2020 05:42:21 GMT

I have had this issue before. I have had over 70 reviews published, but as of last year, my reviews are just languishing in my 'not posted' tab with the errant message, "These reviews are not posted because they do not comply with our community content policy or because they only contain ratings. Select ‘Edit' to update and post updated reviews..."

I am a grown up, and can assure 100% they do not break any 'rules'. On pressing submit, I always get the message that they have been successfully posted, but they aren't.

I have tried editing them, by changing minor phraseology, but that doesn't work either.

I had this issue 2 years ago where I had 9 reviews languishing in this black hole, and the guy I eventually got to speak to simply published them all, but didn't 'fix' anything!

3 weeks ago I even contacted Ebay directly and they said they would get the appropriate department to look in to it LOL LOL LOL

Anyone any idea what is going on?

Re: Why are my reviews not being published??

tressygirl — Sat, 06 Jun 2020 05:49:42 GMT

I see clearly, that you have left 57 reviews, should there be more ?

Re: Why are my reviews not being published??

stephenbuy — Sat, 06 Jun 2020 05:56:25 GMT

Yep, I have 9 x reviews currently languishing in my 'not posted' tab...

Re: Why are my reviews not being published??

tressygirl — Sat, 06 Jun 2020 06:16:20 GMT

The instruction and reason you received have you followed that, have you clicked on the link they gave to see what was missing from those 9 missing reviews?

It says they ' only contain ratings' maybe a title, or content is missing?

Re: Why are my reviews not being published??

stephenbuy — Sat, 06 Jun 2020 06:22:48 GMT

LOL, I appreciate your response, but yes, I know how to write a 'review'. I've been online since 1998, when dial up was all we had 🙂 What's the point in posting a review with only a rating, or not bothering to enter a title? Yes, I know that what the 'not published' tab is for, but my reviews do not fall into that category.

Like I also said, a while back I had the same issue, and the Ebay rep simply published all the reviews that were 'not posted'. Obviously there is a fault somewhere on my account, and it's not really big enough for Ebay to fix, just wondered if there was anything I can do.