Question Second Chance Offer in Member To Member Support DO NOT DELETE

Second Chance Offer

avfc1967 — Wed, 13 May 2020 13:09:47 GMT

I have placed a second chance offer listing due to a time waster however the listing is due to run out soon. I have been contacted by the second chance bider who does want the item but can't pick it up until tomorrow and at that point he will pay on Paypal. My question is how do i extend the listing time so he can click on buy now without paying until tomorrow?

Hope that makes sense

Re: Second Chance Offer

**peaseblossom** — Wed, 13 May 2020 13:47:15 GMT

If they're collecting ask them to pay cash and then mark as payment received on right of item on your sold page. But in any case they should be able to accept the SCO without paying right away.

Re: Second Chance Offer

tressygirl — Wed, 13 May 2020 13:47:19 GMT

You need to first close that transaction as the item did sell, and eBay charge their seller fee the second an item sells, and not when the buyer pays you.

Has the buyer of the auction sale, definitely pulled out and told you they don't want the item? Then a full 48 hours after the non payment , you need to open a case for unpaid item from the Resolution Centre, link at foot of most pages. Close the case on day 5 , your seller fee is refunded, the buyer gets a non payment strike, they are only allowed one, and only then should you relist the item., or offer as a second chance offer.

If you want this second highest bidder to pay the price achieved, relist the item for that auction price, the buyer bids, when they are able to pay, and you can go right of the item to More Actions >> Sell to highest bidder. Listing it as Buy it Now price is fine, but would not stop anyone else buying it, if they were quick.

Re: Second Chance Offer

avfc1967 — Wed, 13 May 2020 14:59:27 GMT

Thank you for that concise reply that is extremely helpful

Re: Second Chance Offer

tressygirl — Wed, 13 May 2020 15:02:55 GMT

You're very welcome! You know where we all are if at any time you need any help!

Stay Safe !!