Question sending revised invoice in Member To Member Support DO NOT DELETE

sending revised invoice

docsspares113 — Sun, 03 May 2020 17:46:04 GMT

How do i send a revised invoice to a buyer? Allready sent one with incorrect delivery costs so refunded money to buyer, now need to send a revised invoice for the correct amount

Re: sending revised invoice

**peaseblossom** — Sun, 03 May 2020 17:48:48 GMT

Click on More Actions > Send Payment Details, far right of item on your My eBay sold page. Change the postage and submit (don't tick "reset" if it's there).

Re: sending revised invoice

corred — Sun, 03 May 2020 17:53:33 GMT

@docsspares113

Once an invoice has been issued & paid then if you refund you cannot send a new invoice through eBay

Re: sending revised invoice

*vyolla* — Sun, 03 May 2020 17:54:27 GMT

@docsspares113 wrote:

Allready sent one with incorrect delivery costs so refunded money to buyer,

If the buyer has paid you can't send a revised invoice.

You should've just made a partial refund, not refunded the full amount.