Question Free postage option with delivery within 3 working days to qualify for top rated seller discount in Member To Member Support DO NOT DELETE

Free postage option with delivery within 3 working days to qualify for top rated seller discount

imkassociates — Mon, 20 Apr 2020 15:11:36 GMT

What on earth am I required to do to meet this requirement - tearing my hair out! Currently have Top-rated Seller status and had been for quite some time. I am told that to qualify for Top Seller discount on FVFs, I need to offer a free postage option with delivery within 3 working days.

I have tried using RM 2nd Class with free postage option.

I have tried using RM 2nd Class Parcel with free postage option.

I meet all other criteria - can anyone please advise how to incorporate a free postage option within 3 working days delivery time?

Re: Free postage option with delivery within 3 working da...

tobiasd4 — Mon, 20 Apr 2020 15:32:40 GMT

Have you checked your seller dashboard for defects, these can put you below stanard required.

https://www.ebay.co.uk/help/selling/selling/seller-levels-performance-standards?id=4080&st=12&pos=2&query=Seller%20levels%20and%20performance%20standards&intent=top%20rated%20seller&context=DEFAULT_BUYER#section3

Re: Free postage option with delivery within 3 working da...

imkassociates — Tue, 21 Apr 2020 09:23:19 GMT

Yes, everything is spot on - all standards are fully met.