https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Hermes/qaq-p/6480641 <P>Hey,</P><P>&nbsp;</P><P>Does anyone have any idea how to speak or live chat with a real human at Hermes?&nbsp; I have two items that I have posted to customers showing as still being at their processing centre for over a week now and I cannot get to speak with anyone at Hermes.&nbsp;&nbsp;</P><P>&nbsp;</P><P>Thank you</P><P>&nbsp;</P> Tue, 21 Jan 2020 11:17:05 GMT hlk23011 2020-01-21T11:17:05Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Hermes/qaq-p/6480641 <P>Hey,</P><P>&nbsp;</P><P>Does anyone have any idea how to speak or live chat with a real human at Hermes?&nbsp; I have two items that I have posted to customers showing as still being at their processing centre for over a week now and I cannot get to speak with anyone at Hermes.&nbsp;&nbsp;</P><P>&nbsp;</P><P>Thank you</P><P>&nbsp;</P> Tue, 21 Jan 2020 11:17:05 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Hermes/qaq-p/6480641 hlk23011 2020-01-21T11:17:05Z https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Hermes/qaa-p/6480644#M1021089 <P><a href="https://community.ebay.co.uk/t5/user/viewprofilepage/user-id/8232409">@hlk23011</a>&nbsp;</P> <P>&nbsp;</P> <P>Did you book direct with Hermes or did you buy through eBay/Packlink</P> <P>&nbsp;</P> <P>If the latter then Hermes will not speak to you anyway as you did not purchasethe service....PAcklink did</P> <P>&nbsp;</P> Tue, 21 Jan 2020 11:20:34 GMT https://community.ebay.co.uk/t5/Member-To-Member-Support-DO-NOT/Hermes/qaa-p/6480644#M1021089 corred 2020-01-21T11:20:34Z