Parcel payment

justa0506 — Wed, 11 Dec 2019 15:28:48 GMT

Hi. I bought win item after made payment straight away, everything as must be. This morning seller told postage cost more and want me to pay different. First time I'm in situation like that. What I should do? When I selling something and doesn't matter how much I pay for postage I never asked about the difference. Listing is finished. Thank you very much for any advice

Re: Parcel payment

thedemon2014 — Wed, 11 Dec 2019 15:34:22 GMT

You are only obliged to pay the postage stated on the listing.

If the seller has under-etimated the postage on the item, most sellers at some time or other have done it, but that is no excuse.

Message the seller and tell them you are looking forward to receiving the item.

If you don’t receive the item by the latest expected delivery date, complete an Item Not Received case in the Resolution Centre:

https://resolutioncentre.ebay.co.uk/

If the seller tries to cancel the transaction they cannot do it and avoid paying selling fee, without your agreement.

If the seller sends you a Cancellation Request, decline it.

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Parcel payment

Re: Parcel payment