topic Re: InPost now added by default in Seller Central

InPost now added by default

sumnites — Thu, 02 Apr 2026 20:20:34 GMT

Ebay have now added InPost for sellers. What really grinds my gears is why dont they let us know so we can add it? No they tell us and add it automatically so we have to realise and remove it if wishing to use Royal Mail. Discovered DHL is also added plus if listing GPS is added auto so you have to realise and remove if unwanted. Do we arrive at a supermarket check out with items in our basket we dont want?

Re: InPost now added by default

department28 — Thu, 02 Apr 2026 23:29:02 GMT

Yes - I don't know why eBay decide to opt everyone in, rather than just let those who actually want to use InPost, select it for themselves. Perhaps they think more people will have to opt in, than opt out?

Unfortunately, eBay are a bit too keen on auto-updating and re-enabling options these days, so you have to keep a close eye on your listings, to spot any unwanted changes/interference... 🙄

Re: InPost now added by default

vinylscot — Fri, 03 Apr 2026 07:58:09 GMT

The reason everyone is opted in automatically is that SD is designed to give options to, and to be attractive to, potential buyers. They really don't want sellers picking and choosing which of the available postage methods they are willing to use - to be fair, that would rather drag us back to the pre-SD days.

I agree that it can be a bit of a pain. I've never used InPost; I don't know if they are punctual and/or reliable, and I don't know what I need to do to use a locker. However, I'm sure I'll cope if and when I need to.

Re: InPost now added by default

megan1512 — Fri, 03 Apr 2026 08:22:36 GMT

Dont drive and have no collection points locally or a village post office
Therfore all my listings are by Royal Mail and i have any sold items picked up by my postman
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having checked postage preferences i still only have Royal Mail set as my only delivery method
so it appears any forced update wasnt forced on everybody
or am i missing something ?

Re: InPost now added by default

jckl1957 — Fri, 03 Apr 2026 11:18:49 GMT

Members were informed of this change,

Ebay sent an email on 19th december 2025 to inform members that Inpost was now available for items posted using Simple Delivery. All members were automatically opted in. The service became available in January.

There was a link in the email to opt out. The paragraph below is from the email - the link no longer works but you can go to 'postage preferences' to opt out.

InPost is enabled already, so the delivery option will be available to your buyers without you needing to do anything. They’ll start seeing this option from Jan. If you’d like to opt out of InPost, you can do so at any time in your Postage Preferences. We recommend enabling all couriers, so you get the most competitive rates and reach more buyers

Re: InPost now added by default

jckl1957 — Fri, 03 Apr 2026 11:19:57 GMT

It may be that you read the email Ebay sent in December, and opted out - as I did.

Re: InPost now added by default

theelench — Fri, 03 Apr 2026 11:38:15 GMT

"They don't want sellers picking and choosing which of the available postage methods they are willing to use - to be fair, that would drag us back to the pre-SD days."

"Us" ?

You're a business and can pick and choose the BEST option for yourself and your buyers from ALL the methods available, without ebay's intervention. I think I'm right in saying that, if you want to, you can opt-in when it suits you and opt out again when it doesn't.

Re: InPost now added by default

megan1512 — Fri, 03 Apr 2026 11:59:24 GMT

Hi
cannot remember doing that
however
had a large item my husband no longer required for his motorbike listed as pick up only as it was 8 kg and i think 120 cm long which non of ebays options appeared to cover
i was asked to post and after talking to ebay chat was assured if i listed with evri as postage even though it was too big
evri is bound to accept it so i amended postage
i then noticed it had changed all my items to include evri something i didnt expect so amended preferences back to royal mail

Re: InPost now added by default

department28 — Fri, 03 Apr 2026 12:04:16 GMT

'They really don't want sellers picking and choosing which of the available postage methods they are willing to use - to be fair, that would rather drag us back to the pre-SD days.'

It would be a poor state of affairs if private sellers had no choice at all over postage methods, although eBay are doing their best to restrict those choices. At least it's possible to opt out of InPost, and whichever courier you can't/don't want to use - and there are still some Custom postage options available. Unfortunately, the whole postage situation now just feels like a bit of a hotchpotch.

I wouldn't need dragging back to pre-SD days... I'd go willingly.

Re: InPost now added by default

vinylscot — Fri, 03 Apr 2026 12:06:59 GMT

Guess what? I might have a private account too.

I also qualified my post further by adding "if and when".

At least I still use eBay, unlike many posters who repeatedly inform us that they no longer do so.

Re: InPost now added by default

vinylscot — Fri, 03 Apr 2026 12:15:47 GMT

I do agree with you that eBay's whole postage system is a mess, especially for private sellers. Many of the original problems with SD still remain and there doesn't seem to be any desire on the part of eBay to rectify that.

It is intended to assist, buyers though, not sellers, and most (not all) difficulties can be overcome quite easily with a little common sense.

Re: InPost now added by default

wellingnorth — Fri, 03 Apr 2026 13:22:57 GMT

Personally I'd be more than happy to opt-in to Evri and InPost, but only if ebay allowed buyers to see and choose between the available couriers. As it is it's not worth it as I know I'll get complaints if Evri is used without the buyer knowing.

Re: InPost now added by default

kyanyama — Fri, 03 Apr 2026 17:15:37 GMT

Am sure opting everyone in has backfired somewhat. I recently purchased an item from an eBay seller and as it was a bit cheaper I opted for Click and Collect with Inpost.

Sadly the seller, who probably didn't realise they had been auto opted in, dropped off the parcel at an Evri parcel point. Of course it's now lost. I was refunded but am sure there will be a lot of unhappy buyers and sellers.

Re: InPost now added by default

theelench — Sat, 04 Apr 2026 08:10:01 GMT

I know you have a private account.

I still use ebay when it's useful, I bought an item earlier this week from a properly registered UK business. Their item price wasn't the cheapest but by using non-SD postage it became so.

A pity the genuine private sellers, whose item prices were lower, weren't allowed to do the same.

Re: InPost now added by default

vinylscot — Sat, 04 Apr 2026 11:03:21 GMT

If you knew I had a private account, what was the point of your post?

For most buyers, SD is better. For most sellers, it really isn't much of a hassle. Yes, there are situations where it still doesn't work acceptably, and there are situations where a little creative thinking in required on the part of sellers. However, I reiterate, it wasn't brought in for sellers' benefit; it was brought in mainly to boost eBay's profits, with the side-effect that it benefits buyers. People continuing to whine that they should be able to do it their own way are just living in cloud cuckoo land.

Re: InPost now added by default

department28 — Sat, 04 Apr 2026 11:41:13 GMT

'People continuing to whine that they should be able to do it their own way are just living in cloud cuckoo land.'

Yes, unfortunately we are stuck with Simple Delivery now, like it or not - but for many, being able to 'do it our own way' was so much better/easier, it is understandable that the unfavourable comparisons and complaints will continue from those of us that are disappointed with how things are now.

Re: InPost now added by default

1902elder — Sat, 04 Apr 2026 13:02:33 GMT

At first I was sceptical aboubt SD, and not happy to have been forced into it. However, I have completely changed my opinion, prices are usually less than I can charge if arranging myself, and problems which arise, like non delivery or damaged in transit are dealt with by Ebay, not by me. Even if a buyer messages with a query about delivery, it is picked up by Ebay and I am informed that I don't need to do anything. The only slight downside is that, as I have left all postage options open, Evri is the one I most often have to use, even though RM would be more convenient.

Re: InPost now added by default

pjdj89 — Sat, 04 Apr 2026 13:28:52 GMT

I completely get the frustration here. It does feel backwards when options like InPost or DHL are added automatically instead of being something sellers can opt into. Most of us have preferred couriers for a reason—cost, reliability, or simply what works best for our workflow—so having to go back and remove unwanted services just adds extra admin.

Clear communication would make a big difference. If eBay introduced these options but let sellers choose whether to enable them (rather than switching them on by default), it would feel a lot less intrusive.

Your supermarket comparison isn’t far off either—no one wants extra items added that they then have to take out at checkout. It’s not just about inconvenience; it also increases the risk of mistakes if something gets missed and a buyer selects a service you didn’t intend to offer.

That said, having more courier options available can be useful, but only when sellers are in control of which ones appear on their listings.

Hopefully, eBay takes on board that giving sellers control and proper notice would go a long way here. Would be interesting to hear if others have had issues with buyers selecting these auto-added services.

Re: InPost now added by default

fatmackerel — Fri, 10 Apr 2026 06:47:58 GMT

I think ebay are scared of Vinted and so keep changing things all the time. They will lose me in a minute. In Post diesnt sound as good as it being brought to your door. I am a decluutering private seller.

Re: InPost now added by default

jonatjonatjonat — Fri, 10 Apr 2026 07:23:21 GMT

It’s the buyers choice though to have it delivered to an InPost locker, which may be more convenient to them if they aren’t in all day and there is a risk that the item would otherwise be left on the doorstep.