UK eBay Community

Feedback Revision request - eBay staff giving me a headache

Hello everyone! I'd love some advice please!Customer accidently marked a positive review as negative, after ordering by mistake (and getting a refund).feedback revision request link not working at buyers end.buyer saying she was very happy with how i...

Cash on collection - what if buyer pays via eBay (and/or requests courier) before collecting?

Hi, I'm preparing to list a couple of vinyl record job lots for collection only. I haven't done a 'collection in person' listing before, and feel rather nervous about how things could go (assuming a sale, of course). It seems a bit 'Wild West', with ...

Resolved! Agent

How do I contact a agent please? I bought something from a seller, which was advertised as two but only sent one. I'm returning it, but the seller continues to sell two items on her page but sending only one

If I don't use an FVF discount offer will I lose subsequent ones?

I'm away next week so don't want to list anything. I've just had a final value fee discount offer from ebay. If I don't use it, will they stop sending me offers in future?

Why am I getting pressured to change from private seller to buisness

I am disabled, I sell on average less than ten items a month. No set particular item as most surplus to my requirements or I have bought and decided to sell on for a small profit ie a second hand item etc.I haven't had any issues since I came to ebay...

Royal Mail non attempted delivery

Hi AllJust a quick question - waited in for a parcel today which, according to RM tracking was due to be delivered today. Nothing has arrived so checked for an update which now shows Unable to Attempt Delivery. No attempt has been made, definitely no...

PREVENTING A SELLER DELIVERING ITEMS ORDERED FROM HIS SHOP BECAUSE HE IS IN BEL ARUS IS THIS NORMAL

I RECENTLY ORDERED SOME ITEMS FROM A RUSSIAN MOTORCYCLE SPARES SHOP, I HAVE BOUGHT FROM THIS SELLER NUMEROUS TIMES IN THE PAST WITHOUT ANY PROBLEMS AT ALL BUT FOR SOME REASON EBAY BLOCKED THE ORDERS AND REMOVED HIS SITE, EBAY HAVE REMOVED ALL HIS LIS...

Payment dispute

I had an email on 18th April saying I'd made a sale and I went through eBay and purchased a postage label etc. and posted on 19th April I've just had an email 20th April saying buyer has opened a dispute that they don't recognise the transaction with...

HMRC exemption certificat for VAT - Sole Trader under £85 000

Hello, eBay restricted my sale, preventing me to put anything on sale, as they ask me a UK VAT registration number. That said, I am a sole trader, and my yearly turnover is under £85 000, meaning that I have not to enroll to the VAT program. I did ri...

unpaid cancellation record

How do I appeal this? I bought two items that I realised I had both in my collection. I contacted the buyer to cancel both these items. Everytime I try and appeal I get put through to that awful robot assistant! Can anyone help? Or is there a number ...

Nectar promotion bonus points on 3,4,5 purchases in April

With this nectar promotion do you have to make 3,4 or 5 separate purchases to get the bonus nectar points, or can you put 3,4,5 different items in your basket from same/different sellers and checkout them out at the same time and still be eligible?

Resolved! One Word....

'Sausages'. Do carry on.:-)

purchase history

hi we are wondering if we can go with purchase history more than 7 years please,we want to see how much we spend on all years, if someone can help with this that would be wonderful,thank you

Can't expand images to full screen

Seems I've lost the expand (full screen) button from the top right of an image and you can only use the mouse magnifier to zoom images. That's pants, please put the expand button back ebay.

Payment no accepted

I "won" some plants on e-bay, but when I tried to pay I kept getting the message that the payment (by CC) could not be processed. I tried with 3 different CCs on 6 different occasions but to no avail. I tried with debit cards, b again without success...

Delayed payments

Hi, eBay have delayed my payments after both buyers giving me good feedback.can someone please explain this reason for me. Thanks John

Standard promotion fees

Can anyone tell me how to turn off or adjust standard promotion fees please?I have just seen a similar request on here where a reply implied the seller asking the question couldn't possibly have set these fees by accident because it takes 2 clicks. I...

Technology issues

iPad has starting not showing photos in watch list. I have to click on each one to see the details. Very annoying. Anyone else had this problem and can help please?

Watch list items

When my watch list items end they disappear, very frustrating as i cant see how much they sell for

excessive charge

charge for returning a metal bed by Evri £24 why

Resolved! Gifs, pics and graphics

Now that we’re legitimate again, we could use a place for folk to post pics, graphics and animations that they’d like others to see. And this could be the very place. There’s only one rule. . . . . . don’t break any of the rules. Happy posting!

Resolved! Massive drop in sales

We sell on both the main platforms and mostly they would be level in terms of sales , until a couple of months ago , when ebay sales just fell off a cliff , I had to check that our listings were still there . Has anything bizarre happened ? Anyone el...

eBay has cancelled an order

I have sold an item on eBay, buyer collecting today. I looked on eBay this morning and it's come up cancelled but neither me or the buyer has cancelled. The buyer drove 3 hours to collect this item. We don't understand what's happened.

David Breen

the next 6 names were all purchased from a job lot of autographs from the 40's/50's+60's that I purchasedDavid Breene was at Chelsea on trial in 1963/64 playing 4 games for there south east Counties side

A mutually agreed cancellation - eBay won't allow cancellation

I bid on a water pump and won the bid.Unfortunately I didn't spot it was collection only (200 mile round trip)I contacted the seller he agreed and told me to retract the order. I tried but was out of timeI got back to him and he told me to cancel the...

William Kilpatrick

Willie Kilpatrick was on on Chelsea's books in 1939.he signed up with the Army serving in Africa.He came home on leave to play 1 game in 1942 and then appears in Chelsea's reserve team playing 15 games in season 1945/46

Fake item

Hi all,, I purchased a piece from from a customer overseas for and it's quite clearly a fake,,the seller won't refund and when I opened a case and they said that they couldn't see a problem with the description of the item and then closed the case,,s...

Bugs Bugs Bugs

Seem to be encountering lots of bugs the past few days.Examples - try to refund excess postage paid to a buyer on the screen where you select a reason it says "Page did not load, lets try that again." Sending a buyer an offer from a message it just c...

Fraudulent returns

So in the last couple of months I sold quite a lot of phones and I had a small supply of brand new sealed phones. With these, I've had a nightmare on eBay. Some of them were bought by genuine buyers but around half were by fraudulent buyers. They wou...

VAT Deregistration

My rolling 12 month sales total is well under £80K and I want to deregister. I have been watching this board for some time now and noted how some have had accounts suspended or even deleted over this. I would obviously rather continue paying vat if d...

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