UK eBay Community

Shippinng

buyer wanted to collect and has paid excluding shippingnow changed mind and wants shippinghow do I invoice/get payment

It's 2024 and buyers are still getting away with not paying for items!

It's 2024 and buyers are still going unpunished for not paying for items. I thought eBay were introducing measures to curb this? When I make an offer for something it immediately asks me what payment option i'd like to use but this doesn't seem to be...

Resolved! Question regarding selling stamps

Can someone please tell me (please note that I have just created this account as a posting ID, it's not my "real" account) if it is legal to sell stamps on Ebay and also if I would look like a scammer selling fakes. I ask this because of the followin...

Won an auction and seller needs my mobile number

He needs it for the courier. How do I give it to him as ebay prevents the message from being sent?Cheers Lee

Defective item

Bought an item which was defective. The seller initially was helpful in trying to resolve the issue then was no responsive for a time.We have agreed that due to the item being defective the seller would give a refund but as he doesn't want the defect...

Sales Downfall in March 2024

I wonder if anyone else noticed a sudden downfall in sales. Sales are non existent in March however January and February were reasonabley good months. Please share your thoughts!

Resolved! Seller using different courier after purchase went through

Hello, I bought an item with £12 DPD next day shipping but when I received the dispatch notification, they provided a royal mail tracking number instead. I assume this means they are using a different courier instead without my consent. I would like ...

Fed up with UK based sellers shipping from China!

It's getting more and more frustrating having to determine whether items are actually UK based or not.So many sellers who have a UK based address are shipping from China. It's a painstaking process to go through.Some are easier than others to identif...

Resolved! Can't verify my age with American Express

I'm trying to buy some cutlery and I got asked to verify my age by entering a credit card. I use an American Express credit card for all my ebay transactions, but I went ahead and reentered my details. It tells me 'A debit card can't be used to verif...

Chinese Sellers with UK addresses?

how come there is at present so many Chinese sellers on here who are allowed to put their despatch location as here in the UK? I've found loads of items which are undercutting most UK sellers and they all show their location as in the UK but then hav...

Has eBay stopped caring about Chinese sellers lying about location? ?

Seriously, I ordered a (cheap, small) item that was supposed to be shipped locally.After a week of being given a (local) tracking number and just after my package showed up at an international airport (anything shipped tracked will show up at a local...

Ebay closed a refund case for parts that did not fit without any explanation

I brought some clutch plates but the parts were poorly made and did not fit. the seller ignored my messages so I opened a refund case. Ebay promptly closed it without any explanation and I cant appeal. No way ot contact ebay to ask for explanation. S...

Resolved! One Word....

'Sausages'. Do carry on.:-)

Resolved! Gifs, pics and graphics

Now that we’re legitimate again, we could use a place for folk to post pics, graphics and animations that they’d like others to see. And this could be the very place. There’s only one rule. . . . . . don’t break any of the rules. Happy posting!

Two factor to land line not working.

Hi, asking for a friend who cannot login as the two factor is not being sent to the landline. Anyone know any issues with land line via two factor? SJT369

Seller selling out of ebay rules and not as described when it arrived and refused a refund

Seller selling outside of eBay rules so doesn't pay fees and bike not as described.

Sold items tab !

hi , the pic above is what appears when I click the my sold items tab, via selling tab , phone has been reset, app deleted and reinstalled. Any ideas ??

Trouble getting a refund

I ordered a car part from a seller, it stated it accepted returns so unsure if it was the right part I ordered it and it arrived. It wasn't the right part so I requested to return it, they sent the label, I got in touch with parcel force and the post...

Purchase less than 6 months old. Now not working.

Bought LED lights in Dec 2023, installed and stuck in position. Remote control stopped working, changed battery, still not working. Seller not responding, can't find any option to ask ebay to step in.

Seller ignoring

How do I report a seller who offered 12 months warranty on a mobile fone, and refuses to respond to any messages I send......please don't tell me to contact citizens advice, the number of people on here who have done this and been told you've no chan...

Buyer decides to much hassle to do a return then leaves neutral feedback

I sent a incorrect item to a buyer , I did not know there was a problem until I read the feedback he left me . Contacted Ebay to request removal which surprise surprise did not agreed to . How much longer is Ebay going to allow a buyer to leave bad f...

I haven’t received a item that I refunded to a buyer

I sold a headlight to a buyer and he said the light wasn't working I give him a refund but he never returned the light. What can I do to get the headlight back?

finding my suspended listing

ebay tell me they have removed an item that contravened their rules, but left it in my active listings. I would like to end it, but have no idea how to find it

Auto paid removal

How to remove or disable the option of autopaid on offers you made for a seller ... it's absolutely an the worse option in all ebay .... I am thinking seriously stop making offers if these option still active .... please how can I disable it or remov...

Buyer claiming to receive a different item from what i sent

I sent an item to a buyer and when they received it they claimed to have received a different item..They threatened me to send them £40 or else they will leave a damaging negative feedback.i refused and told them to return the original item i sent an...

Receipt of badly damaged item and emailed the seller immediately on Fri 19/4 but have heard nothing

I purchased an item and when I opened the package 19/4/24 the item was very badly damaged and I emailed immediately and asked about return or replacement of same item but to date 24/4/24 I have heard nothing?

Van sale

We've just sold our van on eBay. The person who bought it has paid the funds via bank transfer. They then advised they bought it on behalf of a friend. The friend has just contacted me to say he will send a driver to collect as he has just had an ope...

Resolved! A Question about PAT Testing !

As part of my research of becoming a business seller one day here i have been searching about different topics , rules and laws with one of them being about PAT Testing. currently the research i did says they are no laws regrading (i guess) sellers t...

What does every on think about "EBAY" requiring You To Up Load Photo I.D ?

What do you all think about EBAY requiring every body to up load Photo I.D ?? No other instatution seems to need it? But, they are insisting on YOUR PHOTO I.D with all your other details ! Giving any one the nessasery to Steel your I.D ! Start gettin...

Resolved! Goodnight everyone.

Goodnight to all.

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