UK eBay Community

Can't upload anything

3 times I've tried to load an item onto ebay in the last hr and each time it's removed it saying there's an error. It even deletes the draft. Anyone else having this issue? I've not even got to put in any pictures

Cannot Promote an auction listing even though seller status is above Standard

For some reason I cannot promote my auction listings anymore. I used to pay £1 for a 7 day auction to promote it and this was the express promotion. This option should be available if I have enough listed and also if my status is top-rated or above s...

Messages history

Hi there! For how long period of time messages are stored? I cannot see any messages about items which I sold more than 2yrs ago. Can I get Access to it in anyway? Best regards,Lucas

Item was not sold (one bid only, then retracted) but Ebay marked it Sold and now is charging me fees

I did not sell the item (a keyboard) and therefore did not receive any proceeds from Ebay or anyone else; there was one bid but it was retracted - but Ebay has marked it 'Sold' and is now charging me fees

Resolved! Goodnight everyone.

Goodnight to all.

Resolved! One Word....

'Sausages'. Do carry on.:-)

Not received an order, marked delivered

Please can I have help with this: I bought an item from a seller with an eBay shop, they provided me with a tracking number. My local courier delivered a package addressed to me with the same tracking number on it and securely sealed, doesn't look ta...

Buyer collected and now claims item is defective.

I recently sold an espresso machine, a large high value item. The buyer collected the espresso machine and travelled 2.5hrs to collect it from another part of the UK. Birmingham to East Yorkshire. One week later they are claiming it's defective and h...

Money withdrawn but item not sent

I have won a bid but unfortunately I did not notice is collect in person.I was asking the seller to withdraw or null the listing to no avail.Then few days passed I was not paying for the item.There was no option to get help from ebay.At the end the m...

item sold buyer does not want to pay but ebay wants to charge relist

ebay wants to charge relist fee when item wasnt paid for????

Orders may contain incorrect shipping address

I'm guessing most of you will have received the above message this morning from eBay, what a shambles!So orders sent from the 7th might have had incorrect shipping addresses! As luck would have it (or not) my shop was closed for most of this month du...

Why I'm quitting ebay for good

A couple of months ago, I sold a hifi item on here for over £100. I had been warned beforehand about scammers buying electronic goods, and "harvesting" the internal components to repair their own faulty items. Luckily, I took the warnings seriously. ...

No sales

What is going on at eBay? No sales, no offers no response to offers, last sale 15 hours ago and counting. I sell worldwide, all listings promoted, TRS, eBay premium service, fast and free, NO SALES. Everything's collapsed since mid march/early April....

Fed up with UK based sellers shipping from China!

It's getting more and more frustrating having to determine whether items are actually UK based or not.So many sellers who have a UK based address are shipping from China. It's a painstaking process to go through.Some are easier than others to identif...

Customer Support

I receive notices that there is a new sign in to my account - The approximate location of the person signing in is given - The address is not correct for me. I have changed my e-bay password but the error persists. I have therefore tried to set up a ...

Search for clothing colours

How can you search for a top or a pair of trousers in say, a teal colour, when the applicable colour options are limited to blue, green or not speicified?

wrong postage

When clients bought more items, eBay used to charge them postage for each individual item, even if the address/ buyer was the same. That was creating unrealistic huge postage cots. Now it is the opposite: eBay no longer charges clients individual pos...

No 70% off Variable Selling Fees this weekend ?

I always get a 70% off variable selling fees every 2 week and it is when I list. There is nothing on the "promotions" area of my home page either. Do any other private sellers have the same issue ? From what I have read on forums it is not guaranteed...

Fees have been taken and money paid to me, but I need to refund. Sorry for long post!

I sold an item, auction started at £25 and ended at £51. For collection only, but a few people messaged to ask me to post it. It is about 6kg packed and I found a Royal Mail or Evri 48 hours. Offered to post for about £9/10 Buyer asked about postage ...

Refund not working! Help

I am trying to refund a buyer as unfortunately the item I was selling got put into charity box when I was moving things at home. I have attempted 4 times to refund via the Ebay website, but I keep getting an error and the refund not processing, and t...

Can I refuse delivery on an item and get a full refund?

The situation is as follows - I recently ordered a box of an item that is taking far too long to arrive and which, depending on how the courier treats it, may 'spoil'. The items in question are some special nutrient drinks - they can of course take c...

Resolved! Messages ignored by sellers

One thing that really is getting worse is seller communication, not responding to messages and basically treating buyers as a nuisance! I find this very odd and now will not buy from someone who can't be bothered to respond or interact even if I want...

Bugs Bugs Bugs

Seem to be encountering lots of bugs the past few days.Examples - try to refund excess postage paid to a buyer on the screen where you select a reason it says "Page did not load, lets try that again." Sending a buyer an offer from a message it just c...

Electric Wheelchair Keeps Edging Forwards After Parked And Powered Off, Feel Very Unsafe

Electric Wheelchair Keeps Edging Forwards After Parked Up And Powered Off, I Feel Very Unsafe

Resolved! Buyer received a different parcel

Hello. I sold my new Converse trainers on eBay but the buyer received a different item (parking sensors) in different packaging. It looks like my label was taken off from my parcel and placed on a different person's parcel and delivered to the buyer....

Claiming for EVRI Misdelivered parcel

Hi everyone, I'm after some help please.I sent an Ebay parcel via Evri tracked - which was purchased via ebay.The parcel shows as delivered. However, not to the customers address. She contacted me and advised she'd not received it and could I try and...

eBay treating Jersey as an international destination

I've just had a message from a potential buyer in Jersey asking why postage was so high. When I checked my listing, eBay is treating Jersey as an international destination for some reason. I can see no way to get round this. I use GSP for my internat...

Leicester Roadshow

As I said I'd give an update on what happened I thought I'd start a thread and if anybody else went have has helpful tips or feedback from what they found out they could add too. Parking was good as I got there early, some did have issues but thankfu...

Offer full or partial refund to cover postage cost?

I recently sold a monitor and after the buyer recieved the item he said it wasn't compatible to his system. He offered to pay the postage costs if I accepted a return. (The listing stated no returns accepted). The item was in perfect working order, i...

immediate buyer cancel

Hi, I just sold an item, but within a minute of the sale, the buyer requested to cancel. It lookslike I have no options but to accept here, is that right? if so, what's to stop anyone just doing this for fun?

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Resolved! Goodnight everyone.

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