UK eBay Community

Global Shipping - Price restrictions

Hi Folks! I recently listed a vintage computer as an auction with a 99p starting price. I offerred domstic shipping and international shipping via the GSP only. Listing ran the course for 10 days and the listing ended at £5158. The winner is based in...

Item returned

I have tried to get in contact with ebay but it has proved difficult. Hope someone can help. A buyer bought an item and the courier tried to deliver it 3 times - it has now been sent back to me. The buyer still wants the item so do I refund the buyer...

Resolved! One Word....

'Sausages'. Do carry on.:-)

Claiming for EVRI Misdelivered parcel

Hi everyone, I'm after some help please.I sent an Ebay parcel via Evri tracked - which was purchased via ebay.The parcel shows as delivered. However, not to the customers address. She contacted me and advised she'd not received it and could I try and...

postage second item pricing

I have a listing with multipul items with a cheaper postage for anyone buying more than one item EG first item £1.50 second item £0.25But when someone bought a second item the postage they were asked to pay £1.00 not £0.25 Anyone know why this happen...

Issue with Postage Preferences

Is anyone else having any issues with altering cut off times I keep getting an error everytime I try, also tried different browsers.

Coincidence?

I sold an item, in pristine condition just after Christmas. The buyer requested a refund through EBay stating numerous faults. He returned it and surprise surprise it was perfect. I was a bit annoyed as all he had to do was message me saying he didn'...

Orders may contain incorrect shipping address

I'm guessing most of you will have received the above message this morning from eBay, what a shambles!So orders sent from the 7th might have had incorrect shipping addresses! As luck would have it (or not) my shop was closed for most of this month du...

Leicester Roadshow

As I said I'd give an update on what happened I thought I'd start a thread and if anybody else went have has helpful tips or feedback from what they found out they could add too. Parking was good as I got there early, some did have issues but thankfu...

Why do EBay always side with the buyers?

I sell my own stuff which I have collected over the years. I always state the itemsare used and describe the condition and add plenty of photos. I do not accept returns because of the way I list the items in depth. However I have a buyer who is claim...

Re Ebay message "Please confirm shipping address on recent orders From:eBay Sent:19-Apr-24 06:43 "

Has anyone else received this mail and if so have Ebay now resolved this " issue " does anyone know ?

Resolved! Buyer received a different parcel

Hello. I sold my new Converse trainers on eBay but the buyer received a different item (parking sensors) in different packaging. It looks like my label was taken off from my parcel and placed on a different person's parcel and delivered to the buyer....

Refund

I ordered an item over a month ago. I opened a case shortly after I paid, because I received no response from the seller. It was finally sent to the authenticator about 10 days ago, where it was confirmed to not be authentic. I am still waiting for a...

Resolved! Order lost

I got this message:"Dear customer,I am writing here with all my sincereness to say sorry to you,i just was informed that there is a problem with our shipping company to cause a batch of parcels lost on the way, so your parcel may fail to deliver your...

Seller protection is a joke

I recently sold two sleeves of coffee . The buyer received them and left me possitive feedback.A day or so later they sent me a message saying i had sent the wrong item and included a photo of a sleeve of coffee. I immediately knew i had not as the c...

No sales

What is going on at eBay? No sales, no offers no response to offers, last sale 15 hours ago and counting. I sell worldwide, all listings promoted, TRS, eBay premium service, fast and free, NO SALES. Everything's collapsed since mid march/early April....

Card details being used

Hi all ... I made a purchase yesterday night at 23:10 .. 2 minutes later my card details had been accessed in Canada for £0.00 .. My bank recognised is wasn't right and blocked my card .. I'm just letting everyone know ! It could just be a coincidenc...

Active Listings not showing all items

In the last 2/3 days I have listed approx 100 items. 25 approx of these do not show in my Active Listings but do show if I put a search on the item. How can I get them onto my full Active listing

Sales Downfall in March 2024

I wonder if anyone else noticed a sudden downfall in sales. Sales are non existent in March however January and February were reasonabley good months. Please share your thoughts!

Resolved! Gifs, pics and graphics

Now that we’re legitimate again, we could use a place for folk to post pics, graphics and animations that they’d like others to see. And this could be the very place. There’s only one rule. . . . . . don’t break any of the rules. Happy posting!

Possibly overcharging on postage citing ' ethically sourced ' materials.

Hi there, so I've found an Ebay seller selling ethically sourced handmade Mexican tiles which are great. Tiles range from around 1.79 each with postage listed at £0.95 then £0.50 per tile via Royal mail 48. I had to make a few clicks to find out the ...

Receiving of unsolicited items

I have received an item of clothing from where and who I have no idea !! The sender's reference number on the label doesn't register anywhere within e-Bay nor his name so I am stumped as to who to send my query to ? Am I allowed to give it to a chari...

How do I get paid?

Hi, I sold an item on eBay which I was originally meant to ship to the buyer. The buyer paid online and subsequently asked if she could collect the item from me instead as it will take to long to arrive otherwise. As a result she picked up the item i...

Problems with German customs

Hi. I recently shipped an expensive consignment of books to a German buyer (value = 175gbp), using Parcel2Go smartsend function, whereby the customs information is pre-populated from ebay onto the CN23 form and the commercial invoice. The delivery wa...

Seller says "collection only" and I cannot collect because I'm miles away. How can ebay help.

Seller says "collection only" but I live too far away to collect. Can Ebay arrange delivery and I pay the cost?

ebay closed my case through my error

So I ordered a microwave through someone that ebay called a trusted seller. The item did not arrive during the estimated delivery time and I emailed this man or people 3 times but received no response. The third email I asked to cancel the order and ...

Resolved! VAT on exports

The policy of including VAT (sales tax) in the listed price is causing the buyer to pay tax twice. He is paying UK VAT which is not required and is also paying tax when the item is imported. This prictice makes the goods too expencive so E bay need t...

Air Fryer H02M7A0094558199

My parcel was left on the door stop without my knowledge. It should have been delivered on the 8th 9th 10th and 11th yet no parcel. I was not told it would be then delivered on the Saturday 13th when I was not going to be able to be in. I asked for a...

Spring LFCC

Still no TTM for me but at least I can add to my collection with some IPs.Amanda Barrie was lovely and so easy to talk to. For me this has to be the best Carry On film. I really must stop choosing photos with two people in. I got Bonnie Langford firs...

What do you do when seller does not accept returns

I bought the drum machine for my son. He wanted a drum machine in order to make a drum track on his mixer. Whilst small pad three does work it is not fully functional because it requires the foot pad to ignite the hi-hat and likewise without the pads...

Welcome!

Your February 2024 Seller Update

What do new HMRC rules mean for selling on eBay?

Weekly Chat with the eBay Community Team

Community Mentor Programme

Featured Posts

Resolved! One Word....

Resolved! Buyer received a different parcel

Resolved! Order lost

Resolved! Gifs, pics and graphics

Resolved! VAT on exports

Latest Announcements