UK eBay Community

Nectar

How can you get to talk to a proper person and not a repetitive robot.Fed up My nectar card has disappeared from my eBay account and lost hundreds of not thousands of points ,Cannot get card back on.

As I said I'd give an update on what happened I thought I'd start a thread and if anybody else went have has helpful tips or feedback from what they found out they could add too. Parking was good as I got there early, some did have issues but thankfu...

Resolved! One Word....

'Sausages'. Do carry on.:-)

Item delivered to an address identical to mine but 30 miles away

Hi all hoping for some guidance on an unusual INR. I've been ebaying over 20 years and never come across this. I bought a charm for my daughter's bracelet, days later I got an 'item delivered' message from ebay. The item had not been delivered. The s...

immediate buyer cancel

Hi, I just sold an item, but within a minute of the sale, the buyer requested to cancel. It lookslike I have no options but to accept here, is that right? if so, what's to stop anyone just doing this for fun?

Offer full or partial refund to cover postage cost?

I recently sold a monitor and after the buyer recieved the item he said it wasn't compatible to his system. He offered to pay the postage costs if I accepted a return. (The listing stated no returns accepted). The item was in perfect working order, i...

eBay assigned email

I want to add a safe place for my eBay deliveries from Fedex.Fedex asks "Need to make changes to your delivery? Verify your identity to manage your delivery.We will send a code to your email. Please enter your email address: 2___@members.ebay.com" I ...

eBay treating Jersey as an international destination

I've just had a message from a potential buyer in Jersey asking why postage was so high. When I checked my listing, eBay is treating Jersey as an international destination for some reason. I can see no way to get round this. I use GSP for my internat...

HORNBY PENDILINO COACH

I have a Hornby Pendolino pantagraph coach and would lke to replace it with a spare standard coach body. How do I remove the existing pantograph body from the chasis? Thanks Ted

putting offers

i want to put an offer on a item but when i press send offer it just goes round and round then says it ran into a problem !! it's been like this for weeks now can anyone help ? 﫣

Electric Wheelchair Keeps Edging Forwards After Parked And Powered Off, Feel Very Unsafe

Electric Wheelchair Keeps Edging Forwards After Parked Up And Powered Off, I Feel Very Unsafe

Can I refuse delivery on an item and get a full refund?

The situation is as follows - I recently ordered a box of an item that is taking far too long to arrive and which, depending on how the courier treats it, may 'spoil'. The items in question are some special nutrient drinks - they can of course take c...

Resolved! Nectar Points have gone negative!!!

What's happened to my Nectar Points?In July I converted a lot of my points into vouchers which I have used today.On checking my Points balance it is now showing as a negative 8,800 balance. How can that be?I buy stuff on Ebay all the time and should ...

Package not arrived

I have contacted the seller 4 times by email and have had no response from them, I have not received my suitcase and no notification that it might be late, I ordered this in good time for my trip but now I'm shortly going and no suitcase has arrived....

Cannot confirm order despatched

I sold an item, customer collected and paid cash. I informed EBay that I've been paid and have tried numerous times to confirm despatch but system still saying that customer awaiting despatch. How do I clear the system ?

Delivered to wrong address

EBay app had an update and it changed my primary address to an old address I forgot to remove from my account and today my items got delivered there,no idea what to do I've contacted eBay customer service but they were useless

Resolved! Error - No <Item.ListingDuration> exists or <Item.ListingDuration> is specified as an empty tag in t

I am trying to upload new listings using the file template csv.I am getting the above error, error code 10009, i have FixedPrice listings and have entered GTC in the Duration.Everything seems fine in the template and is the same as i have done previo...

Bugs Bugs Bugs

Seem to be encountering lots of bugs the past few days.Examples - try to refund excess postage paid to a buyer on the screen where you select a reason it says "Page did not load, lets try that again." Sending a buyer an offer from a message it just c...

Customers insists on tracking number for Click And Collect order they have placed off me

I recently sold an item of clothing, it was sent via 2nd class standard post, I have had the buyer message me asking for a tracking number. I did not realised it was Click and Collect until she messaged me. I posted it to the address provided by Ebay...

wrong postage

When clients bought more items, eBay used to charge them postage for each individual item, even if the address/ buyer was the same. That was creating unrealistic huge postage cots. Now it is the opposite: eBay no longer charges clients individual pos...

No 70% off Variable Selling Fees this weekend ?

I always get a 70% off variable selling fees every 2 week and it is when I list. There is nothing on the "promotions" area of my home page either. Do any other private sellers have the same issue ? From what I have read on forums it is not guaranteed...

Global Shipping - Price restrictions

Hi Folks! I recently listed a vintage computer as an auction with a 99p starting price. I offerred domstic shipping and international shipping via the GSP only. Listing ran the course for 10 days and the listing ended at £5158. The winner is based in...

Renew25 code confused, seeing different terms and conditions.

I saw the Renew25 code and want to buy an item, however the back of my head says check the code first. It expires Apr 22, but I am seeing other peoples posts that state "selected sellers" on their coupon. However the coupon I have with the terms and ...

i can't list item.

Your account is currently limited due to suspicious activity. how fix it?

Refund

How do I get eBay to step in as I am struggling to get refund for an item I purchased

Unable to open shopping basket

I am unable to open my basket completely so I can’t make any purchases

how best to proceed with a claim of item being faulty

I have a buyer that purchased a cigarette lighter from me on 26th February. It was posted on the same day. The tracking never updated but the last estimated delivery date was 29th February. I have 60 days returns on my listings. Today I have received...

Buyers unable to add to basket or buy my items

Having issues with over 30 buyers checking out on around 500 listings I uploaded a couple of days ago.They're all getting errors adding items to the basket or pressing buy it now. Doesn't seem to matter whether they're desktop or mobile.Unable to con...

I keep missing seller special offers from my watchlist.

I don't receive an email notification when a seller makes me an offer on an item in my watch list.I have missed lots of offers, as usually they only run for 24h. I don't check Ebay everyday! I have turned on ALL my email notifications, but it makes n...

eBay App Update

There is an eBay App Update for iOS phones and applications.The usual:Download the update direct from the App Store. Unsure whether the update applies to Androis, but worth a check:-)

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Resolved! Error - No <Item.ListingDuration> exists or <Item.ListingDuration> is specified as an empty tag in t

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