eBay
  • Daily Deals
  • Collections
  • Get inspired!
Answer
regularshopper60
Community Member
Posts: 1
Registered: ‎18-09-2013
Accepted Solution
I want to relist an item that a buyer hasn't paid for, will eBay do it for free?

Hi, someone bought an item from me and hasnt paid, I've contacted the buyer and opened a case with eBay, I was just wondering when the item is cancelled, do I have to pay for the listing again?  (E.g. another 40p on top of the previous listing fee)

 

Thanks. 

Accepted Solution
topcat83
Community Member
Posts: 39,334
Registered: ‎19-01-2003
Answered
in reply to regularshopper60

 fraid so

 

 if you have a nonpayer why are you cancelling

 

 you should have done an unpaid item dispute

 

 too late now but all the time you let them off the hook with cancellation sellers will be messed about with timewasters

 

 and they can neg you

 

 next time do this

 

you need to complete this before relisting or you can end up being reported for nonperformance or negged if you sell on and the buyer pays late and you cannot supply the items. You have 32 days to file and must close by the end of day 36 from end of listing
once complete you cannot be negged and any neg left in the mean time can be removed
create a dispute after 2 days minimum time complete after another 4 days you get your final value fees he gets a strike

http://rebulk.ebay.co.uk/ws/eBayISAPI.dll?CreateDispute

do not choose mutual as if they don’t agree you lose your fees and they get off the hook
add to your blocked bidder list

http://pages.ebay.co.uk/help/sell/block_bidders.html
and block bidders with 2 disputes against them 12 months from your prefs

http://offer.ebay.co.uk/ws/eBayISAPI.dll?BuyerBlockPreferences

buyers cannot be left negative feedback or negative comments on positive so leave no feedback or buyer can get it removed and you would be penalised on your seller dashboard

---------------------------------------------------------------------------------------------------




.
Other Answers: 0