Your February 2024 Seller Update
Learn more
Forum Posts
Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Customs form changes when sending parcels via your post office new barcode label to be used
As of a week ago there were changes to customs paperwork when submitting and sending your parcels at your post office. On the basis ebay haven't shared this change, I thought I would! It is as follows: The CN22b customs form (the one with the barcode...
Buyer collected now wants a return. Who is responsible
Buyer came to buy a piece of music equipment. On arrival, I had it all set up and working for his inspection. He said "I don't need to test it I trust you, plus we only need it for one family event" Now the seller is inboxing me asking for half of hi...
Returns policy on collection only item
I collected a large item for £200 and paid via eBay. At home a closer inspection revealed a lot of black mould, the seller has agreed a refund but we are disputing who pays for the return costs . I spent £ 100 on hiring a van to collect it. If I spen...
Bad buyer
User buys 2 items on a no return listing, wants to return one for being faulty, I received the item in perfect working order with the box completely ruined, obviously item lost value from being open. Sent the refund now I am left with 56 pounds in sh...
Resolved! Selling for Valentine's Day
Hi! Can anyone help me with making my tool listings Valentine's Day specific? My brnd name is elemen'tary design, I sell hand made screwdriver sets. Thanks, Justin
Resolved! Shipping Furniture - Advice Please!
I have a few pieces of nice furniture that I am planning to sell on Ebay. Obviously I will improve my chances of making a sale and getting a good price if I offer a courier as well as a pick up option. Does anyone have any thoughts or advice on how t...
Business accounts
I have beenh selling off my private collection but I am enjoying the experience. I have received very positive feedback. I am planning to devote more time to this when I retire. What are the advantages of being a business seller and do you still rece...
saturday postage
what do you think if the royal mail stops doing saturday posting as they are thinking of it
Help!
So someone ordered my item I sent it off next day 10 mins later I get a message from the asking me to change the postcode on the EVRI tracking website I said no obviously. They sent proof of Evri emailing them saying they are unable to deliver due to...
Resolved! Can anyone recommend a good business bank account. I have been looking at Monzo
I am looking to create a business account. I want to set up an appropriate bank account. Has anyone had any dealings with Monzo? Plus can anyone explain to me the different business seller levels please? I may be a bit slow but I am getting increasin...
Resolved! MAJOR eBay site bug - item selling for the starting bid price, not buy-it-now price
2 listings from the same seller each with zero bids, a start price of £6 and buy-it-now of £14....added both to basket and clicked 'request total' for a combined postage invoice....items show in basket and purchase history as £6 + P&P each, not £14 +...
Resolved! Swedish Customs Query
Hi, I sold an item to a buyer in Sweden recently and posted it by Royal Mail International Tracked on the 5.1.24, and the item arrived at Swedish Customs on 11.1.24 - and (7 days later) - the parcel is still there today with a message on the postnord...
Wants to return an item that has been broken
Hiya, I sold a craft maching that was in perfect working order - I'd used it mayself and it was working fine and they have now asked to return the item as they said the buttons was pushed in and it was not working! The buttons were fine when posted a...
How do I select Brazil in the global shipping programme?
I have a listing which is a plastic puzzle https://shorturl.at/huEI5 When I go to revise the listing the global shipping programme is enabled, but there are no options to enable coutnries. I've looked at the excluded locations options and none of the...
Trench Art - a shame
Didn't realize it would fall foul of the Firearms and Accessories policy: Someone has reshaped what I guess was an old shell or something and made it into a small beaker - about the size to take a good slug or rum or whisky. He has engraved it with t...
Featured Posts
Q~~_7.JPG "plpmr"){kind=avatar}
