Your February 2024 Seller Update
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Forum Posts
Royal Mail: updated delivery restrictions & packaging requirements for bladed items
Royal Mail has added delivery restrictions and packaging requirements to bladed items and sharp or pointed objects which will be in force from 7 May 2024. If you are posting bladed items such as cutlery knives that you have sold on eBay via Royal Mai...
Order lost in the post
Hi A buyer has just contacted me to ask when an item I sold to them was dispatched. This was sent by Royal Mail first class (sadly not tracked) on 19 September, and has not arrived. I've messaged the buyer to confirm when sent, and have sent them pho...
EBay restricted my account my moderating the same sold listing twice. Help?
So I recently sold a 3rd party Optimus prime figure, careful not to include the term "Transformers" in the description or title. Hasbro reported it and AFTER I SOLD IT, I got a notification the listing violated the policy because it had transformers ...
EBAY SCAM METHOD - WATCH OUT!
I want to let folks know about a scam that is circulating regarding items with a Make-an-offer button (which is eBays default setting). The scammer Bids on the item - this cancels all active Offers on the item, and auto-declines any further Offers wi...
why an I on the UK board instead of the US board?
why an I on the UK board instead of the US board?
Yodel in final stages of talks amid concern over its future: Possible Yodel administration
https://www.bbc.co.uk/news/business-68238101 When is eBay going to make an official announcement / statement regarding this latest situation with Yodel giving advice etc to sellers? Before (preferably) or after the event?
Parcels confused by Royal Mail
Hi everyone, Sorry guys, long message, but I really don’t know what to do… something very weird happened, I never thought that’s possible. I sold a milk frother on eBay, and as always, I sent it off via Royal Mail collection. It had been collected an...
seller central dashboard issue
hello everyone,i have an issue that my seller central dashboard is not opening.(seller central dashborad where evething like sales graph and other options is visible ) i tried many times but that main seller page is not opening what should i do kn
Sold an item but there's an issue
Sold an item but can I cancel and get my fees back, should have checked earlier but assumed there be no problems.
Resolved! seller return should i refund before the item is returned
a radio speaker does not work so seller says should i refund before the seller returns the item or should i offer a discount
Resolved! Anyone lost their nectar points link?
Been signed up and linked to nectar. Made purchases in the past and received points converted to coupons which i have been spending so the account is definately linked. Now go to check how many points i have and under nectar my details are there but ...
Resolved! Returning laptop under guarantee
Seller has told me to return my faulty refurbished laptop as its still under guarantee, who pays the postage?I can't find any info on their site.Thanks for any advice please
eBay giving inaccurate expected delivery dates (2)
The “recent” thread was locked. https://community.ebay.co.uk/t5/Seller-Central/eBay-giving-inaccurate-expected-delivery-dates/m-p/7523985#M656374 Item sold this evening. The dates? 30 days is 03 March - latest EDD is 05 March - outside the 30 days? E...
eBay UK Sneaker Authentication - Shoes swapped for a box of NAPPIES!
Hello all.Today I received an email from eBay customer service stating a pair of trainers I sent to their authentication centre in Ruislip, Middlesex, contained a pack of nappies. They also sent me some photos as 'proof'. They are refunding the buyer...
return policy infringement
I am becoming more and more bothered with private sellers trading multiple items who should be registered as a business with "No returns Accepted" I have sold on Ebay for many years and advised some time ago to open my store as a business due to volu...
Same happening to me
I too am on EBay over 20 years with 100% feedback (over 700)I sold an item which was delivered late by Post Office but they had immediately put in for a full refund.Even when PO supplied photo evidence of delivery they refused to cancel the claim I r...
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